Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
Generic

Clarissa Crawley

Ozark,AL

Summary

Self-motivated Administrative Coordinator experienced in providing high-level administrative support to senior leadership and coordinating staff actions. Delivered exceptional guest services through strong customer relations, effective recordkeeping, and problem-solving skills. Maintained positive atmosphere through outgoing communication and approachable demeanor.

Overview

17
17
years of professional experience

Work History

Front Desk Receptionist

Wiregrass Podiatry llc
Enterprise, AL
08.2023 - Current

Prepared office for daily operations, managed phone calls, returned messages, and handled faxes. Preparing paperwork for sixty plus patients seen in a day. Working on surgery packets getting ready for surgery center and medical center. Working on approval for upcoming surgery. Checked patient insurance coverage for accuracy, collecting co-pays, past balance , promoting upper-line for Medicare patients, fixed bills and rebilled as necessary. Provided customer service and scheduling needs were met at front desk.

  • Answered incoming calls and scheduled podiatry appointments using office calendars.
  • Verified insurance information and updated patient records in clinic systems.
  • Prepared office for daily operations, managed phone calls, returned messages, and handled faxes. Preparing paperwork for sixty plus patients seen in a day. Working on surgery packets getting ready for surgery center and medical center. Working on approval for upcoming surgery. Checked patient insurance coverage for accuracy, collecting co-pays, past balance , promoting upper-line for Medicare patients, fixed bills and rebilled as necessary. ProvidingEnsured customer service and scheduling needs were met at front desk.

Financial Services

Self-Employment
05.2021 - Current
  • Coordinated client schedules and project timelines, enhancing timely execution of tasks and events.
  • Acted as a liaison between clients and financial institutions for administrative management functions.
  • Served as liaison between clients and financial institutions, streamlining administrative management functions.
  • Facilitated travel arrangements and managed travel requests and vouchers through automated systems, ensuring compliance and accuracy.
  • Facilitated travel arrangements and prepared travel requests and vouchers using automated systems.

Exchange Student Coordinator

ISE
06.2018 - Current
  • Managed schedules and activities for exchange students and host families, enhancing cultural exchange and integration.
  • Coordinated with various organizations to streamline administrative processes for hosting exchange students.
  • Prepared reports and briefings to effectively communicate program progress and outcomes to stakeholders.

Monitoring Specialist

Southeast Alabama Court Services
09.2019 - 07.2023
  • Liaised between Command Group staff and directorates, managing scheduling, filing, and court docket management to ensure streamlined communication.
  • Provide expert advice and recommendations to the Chief of Staff on matters related to coordination, integration, and synchronization of staff actions, events, and activities.
  • Coordinated schedules, calendars, and projects for clients, facilitating timely execution of tasks and events.
  • Coordinate schedules, calendars, and projects for clients, ensuring timely execution of tasks and events.
  • Attended court proceedings to receive cases and update on client progress, ensuring alignment with court requirements.

Life Insurance Agent

Globe Life Liberty National
01.2021 - 04.2021
  • Coordinated client appointments to maximize time and resource efficiency.
  • Scheduled and coordinated client appointments, ensuring efficient use of time and resources.
  • Collaborated with team members to enhance administrative operations and elevate customer service.

Pharmacy Technician / Merchandiser

Cadillac Family Pharmacy
05.2015 - 01.2018
  • Provided exceptional customer service, addressing phone inquiries to enhance customer satisfaction.
  • Processed prescriptions, managed insurance billing, and maintained inventory for efficient pharmacy operations.
  • Ordered, merchandised, and marketed products.

Caregiver / Scheduler

Northern Lakes Community Mental Health
01.2010 - 01.2015
  • Provided daily care for clients, including personal hygiene and medication management.
  • Coordinated client appointments and facilitated engaging outings to enhance client well-being.
  • Performed household shopping and handled administrative tasks to ensure smooth daily operations.

Education

Lake City High School
Lake City, Mi

Skills

  • Customer service excellence
  • Customer service
  • Proficient communication skills
  • Clear communication
  • Strong organizational skills
  • Detail-oriented
  • Administrative management
  • Workflow management
  • Project coordination
  • Microsoft Google Drive
  • Sound judgment

Volunteer Experience

Tri State Gun Club, Secretary Treasurer, 2022, Present, Manage administrative duties including record-keeping, correspondence, and scheduling for club meetings and events., Handle financial responsibilities such as budgeting, dues collection, and financial reporting., Collaborate with club members to plan and coordinate activities, ensuring smooth operation of the organization.

Timeline

Front Desk Receptionist

Wiregrass Podiatry llc
08.2023 - Current

Financial Services

Self-Employment
05.2021 - Current

Life Insurance Agent

Globe Life Liberty National
01.2021 - 04.2021

Monitoring Specialist

Southeast Alabama Court Services
09.2019 - 07.2023

Exchange Student Coordinator

ISE
06.2018 - Current

Pharmacy Technician / Merchandiser

Cadillac Family Pharmacy
05.2015 - 01.2018

Caregiver / Scheduler

Northern Lakes Community Mental Health
01.2010 - 01.2015

Lake City High School
Clarissa Crawley