Summary
Overview
Work History
Education
Skills
Timeline
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Clarissa Marquez

Houston

Summary

Proven leader in fast-paced environments, by enhancing team productivity and resolving disputes effectively. Skilled in customer service and cash handling, with a commitment to maintaining safety and promoting positive customer engagements. Excelled in driving efficiency and fostering teamwork, ensuring high-quality service and operational excellence.

Overview

2
2
years of professional experience

Work History

Crew Member

Canes Chicken Fingersdec
12.2023 - 09.2024
  • Worked front counter, drive-thru and other areas.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Collaborated with team members to complete orders.
  • Worked well with teammates and accepted coaching from management team.
  • Accurately operated cash register to process customer payments.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Took orders, prepared meals, and collected payments.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.

Crew Leader

Whatabuger
01.2023 - 12.2023
  • Enhanced team productivity by implementing efficient work processes and providing clear guidance for crew members.
  • Communicated effectively with upper management, team members, and customers to keep everyone informed.
  • Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
  • Settled crew member disputes by addressing problems quickly and providing successful mediation.
  • Trained employees in time management and proper ways to complete job duties.

Education

High School Diploma -

Waltrip High School
Houston, TX
05-2024

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-Solving
  • Cash Handling
  • Customer Engagement
  • Clear Communication
  • Taking Orders
  • Self-discipline
  • Interactive communication skills
  • Flexible Schedule
  • Safe Food Handling
  • Integrity and Honesty
  • Safety awareness
  • Leadership Qualities
  • Drive-Thru Operations
  • Store Opening and Closing

Timeline

Crew Member

Canes Chicken Fingersdec
12.2023 - 09.2024

Crew Leader

Whatabuger
01.2023 - 12.2023

High School Diploma -

Waltrip High School

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Clarissa Marquez