Claudia Gomez
Gainesville,GA
Summary
Dynamic Cashier Manager at La Mejor De Michoacan with expertise in cash handling and exceptional customer service. Successfully enhanced customer satisfaction by resolving complaints and fostering positive relationships, leading to increased repeat business. Proven leader in staff training and mentoring, ensuring a skilled team dedicated to maintaining workplace safety and operational excellence.
Experienced with managing cashier operations and fostering customer-centric environment. Utilizes effective team leadership and problem-solving skills to ensure efficient service and high customer satisfaction. Track record of implementing streamlined processes and maintaining accurate financial records.
Overview
3
3
years of professional experience
Work History
Cashier Manager
La Mejor De Michoacan
03.2022 - Current
- Quickly and accurately counted drawers at start and end of each shift.
- Increased customer satisfaction by efficiently managing cashier transactions and addressing customer concerns.
- Resolved customer complaints quickly to maintain customer satisfaction.
- Built positive relationships with customers to increase repeat business.
- Trained cashiers on organizational policies, cash handling and customer service to maintain highly skilled team.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Monitored inventory to keep store stocked with necessary items and avoid running out of in-demand products.
- Resolved escalated customer complaints in a professional manner, maintaining positive brand reputation.
- Monitored areas for security issues and safety hazards.
Education
High School Diploma -
Johnson High School
Oakwood, GA05-2020
Skills
- Customer service
- Cash handling and management
- Cash handling expertise
- Cash register operation
- Store opening and closing
- Customer complaint resolution
- Staff training
- Mentoring and coaching
- Workplace safety
- Employee training
- Team leadership
- Merchandise display
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Cashier Manager
La Mejor De Michoacan
03.2022 - Current
High School Diploma -
Johnson High School
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