Claudia Mendez
Baldwin Park,CA
Summary
High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Overview
8
8
years of professional experience
Work History
STORE MANAGER
METRO BY T-MOBILE
09.2017 - Current
- Always striving to push my team to achieve our goals and sales quotas.
- Supervised guests at front counter, answering questions regarding products.
- Interacted well with customers to build connections and nurture relationships.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted with hiring, training and mentoring new staff members.
Customer service
WAITRESS • VILLA TEPEYAC
06.2017 - 12.2017
- And assist with creating a great atmosphere in the restaurant along with assist with training fellow staff.
Waitress
La Barca Restaurant
02.2015 - 06.2017
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Answered customers' questions, recommended items, and recorded order information.
Education
HIGH SCHOOL DIPLOMA -
UNIVERSIDAD EVANGÉLICA DE EL SALVADOR
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INSTITUTO CATOLICO NUESTRA
SENORA DE GUADALUPE
Skills
- Management
- Bi-Lingual
- Customer Service
- Skilled Multi-tasker
- Employee Training
- Sales
- Cash Handling
- Data Entry
- Microsoft Word
- Communication
- Interpersonal Skills
- Problem Solver
- Staff Training
- Inventory Management
- Store Opening and Closing Procedures
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
STORE MANAGER
METRO BY T-MOBILE
09.2017 - Current
Customer service
WAITRESS • VILLA TEPEYAC
06.2017 - 12.2017
Waitress
La Barca Restaurant
02.2015 - 06.2017
HIGH SCHOOL DIPLOMA -
UNIVERSIDAD EVANGÉLICA DE EL SALVADOR
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INSTITUTO CATOLICO NUESTRA
SENORA DE GUADALUPE
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