Claudia A. Wallen
Queens,NY
Summary
To utilize higher education in the private and public sector. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Legal Assistant
Palillo Law
02.2023 - Current
- Worked alongside attorneys, administrative assistants, and fellow legal assistants on complex cases and legal processes.
- Prepared and drafted correspondence and legal forms to maintain smooth communications.
- Organized documents to manage paper and electronic filing systems of clients.
- Assisted in managing over 100 accounts and client records, observing confidentiality, and extreme discretion.
Team Lead and Porter
Tiny Drumsticks
01.2021 - 02.2023
- Facilitate operations of staff for 10,000 s/f facility to ensure facility is kept in compliance with rules of Department of Health and Mental Hygiene and policies of Tiny Drumsticks, Inc.
- Develop with management and implement standard operating procedures. Communicates new or changed procedures to staff in team meetings
- Identify problems that require escalation and route appropriately to management.
- Supervised team members to confirm compliance with set procedures and quality requirements.
Mentor and Young Advocate
Young Invincibles
09.2020 - 06.2021
- Planned and promoted legislative student outreach campaign centered around higher education
- Mentored 16 young adults on state-level policy campaigns by helping them develop organizational, time management and research skills.
- Worked effectively with fellow student advocates to
Intern
Brooklyn Borough Hall
02.2020 - 01.2021
- Assessed community needs to shape strategies and policy initiatives
- Researched and summarized statutes, decisions, legal articles, and codes.
- Completed research, compiled data, updated spreadsheets, and produced timely reports.
- Assisted in drafting documentation pertinent to city-wide and borough-wide issues.
- Analyzed facts and New York City Charter law to determine client eligibility for benefits and assistance.
Education
Bachelor of Science - Law and Paralegal Studies
New York City College of Technology of The City University of New York
Brooklyn, NY05.2022
Skills
- Excellent organizational, communication, and customer service skills
- Quick learner, adapting easily to changing and high-pressure environment
- Microsoft Office Suite
- Team Management
- Document Editing and Drafting
Timeline
Legal Assistant
Palillo Law
02.2023 - Current
Team Lead and Porter
Tiny Drumsticks
01.2021 - 02.2023
Mentor and Young Advocate
Young Invincibles
09.2020 - 06.2021
Intern
Brooklyn Borough Hall
02.2020 - 01.2021
Bachelor of Science - Law and Paralegal Studies
New York City College of Technology of The City University of New York
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