Claudianie Joseph
Brooklyn
Summary
Dependable professional with experience and well-developed critical thinking, problem-solving and organizational skills. Exceptional communicator and team player trained in operating cash registers and serving customers. Goes above and beyond to serve guests and promote loyalty.
Overview
8
8
years of professional experience
Work History
Crew Member
Mcdonald's
Albany
09.2023 - 10.2025
- Provided excellent customer service in fast-paced dining environment.
- Assisted team members during peak hours to ensure smooth operations.
- Managed inventory levels and restocked supplies as needed.
- Followed cash handling procedures during transactions with customers.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Provided excellent customer service to maintain a positive atmosphere for guests.
Sales Associate
OLD NAVY RETAIL
06.2021 - 06.2023
- Maintained a clean and organized sales floor to enhance customer shopping experience.
- Processed transactions accurately at the cash register while ensuring customer satisfaction.
- Educated customers on loyalty programs and promotional offers for increased engagement.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
Volunteer
Homeless shelters In Brooklyn
Brooklyn
01.2018 - 01.2020
- Assisted in daily meal preparation for shelter residents.
- Provided support during community outreach events to raise awareness.
- Coordinated volunteer schedules and ensured proper staffing levels.
Education
Bachelor of Science - Sociology
Russell Sage College
Albany, NY06.2027
Skills
- Customer service
- Team collaboration
- Effective communication
- Time management
- Problem solving
- Sales expertise
- Drive-thru operations
- Order delivery practices
- Salesmanship
Timeline
Crew Member
Mcdonald's
09.2023 - 10.2025
Sales Associate
OLD NAVY RETAIL
06.2021 - 06.2023
Volunteer
Homeless shelters In Brooklyn
01.2018 - 01.2020
Bachelor of Science - Sociology
Russell Sage College