Summary
Overview
Work History
Education
Skills
HOBBIES
Timeline
Generic

Clayton O'Neal

Daytona Beach,FL

Summary

Enthusiastic professional with extensive experience in customer service, meeting deadlines, and multitasking. Bringing strong problem-solving abilities, technical knowledge, and a commitment to expand knowledge.


I will be moving to Winter Springs, FL 32792 January 2025. I am willing to commute until the move. There is a time gap from my position with Daytona Beverages to now, due to me recovering from an injury.


Overview

15
15
years of professional experience

Work History

Service Representative

Daytona Beverages
11.2022 - 07.2023
  • Maintained productivity and quality standards at all times while delivering products to customers.
  • Commercial drivers license (CDL) driver, responsible for route running and delivering product
  • Responsible for pre and post trip vehicle inspections on truck and trailer

Level 2 Technician

DISH
05.2018 - 07.2020
  • Responsible for ordering product, maintaining, and inspecting company vehicle.
  • Participated in workshops to stay current on advancements within the field.
  • Maintaining communication with customer through house call process.

Seasonal Delivery Driver

UPS
10.2017 - 01.2018
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by accurate and timely delivery of product.
  • Operated vehicle safely in highly congested areas with no traffic violations and completed daily pre and post vehicle inspections.

Working Group Lead

Handy Tube
05.2008 - 05.2017
  • Led by example, demonstrating commitment to the company's mission and consistently delivering high-quality work, managing 8 to 25 employees per shift.
  • Viewed shift output on a regular basis, analyzing trends for improvement.
  • Delegated tasks strategically and monitored progress for timely completion.
  • Certified Level 2 Eddy Current Technician through Odyssey Technologies.

Education

Medical Imaging Technician

Delaware Technical Community College
Dover, DE

Forensic Science

Delaware State University
Dover, DE

Computer Forensics

Wilmington University
New Castle, DE

Skills

  • Customer Service and rapport
  • Problem Solving
  • Interpersonal Skills
  • Work Planning and Prioritization
  • Conflict Resolution
  • Flexible and Adaptable
  • Time Management
  • Self-Motivated Professional
  • Coaching and Mentoring

HOBBIES

  • Building tank and car models
  • Avid baseball fan and former coach
  • Building and racing RCs
  • Modifying motorcycles
  • Bagging Chevrolet S10 and completing other modifications

Timeline

Service Representative

Daytona Beverages
11.2022 - 07.2023

Level 2 Technician

DISH
05.2018 - 07.2020

Seasonal Delivery Driver

UPS
10.2017 - 01.2018

Working Group Lead

Handy Tube
05.2008 - 05.2017

Medical Imaging Technician

Delaware Technical Community College

Forensic Science

Delaware State University

Computer Forensics

Wilmington University

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Clayton O'Neal