Results-driven manager with strong customer service, time management, and leadership skills. Proven ability to enhance operations and train staff, ensuring high-quality service and compliance with health regulations.
Work History
Crew Member
Mcdonald's
Delivered exceptional customer service by efficiently handling orders and addressing inquiries.
Operated kitchen equipment and maintained cleanliness to ensure food safety standards.
Collaborated with team members to streamline workflow during peak hours, enhancing service speed.
Assisted in training new crew members on operational procedures and customer interaction techniques.
Monitored inventory levels and restocked supplies to support uninterrupted service operations.
Participated in maintaining compliance with health regulations, ensuring a safe dining environment for guests.
Contributed to promotional campaigns by accurately preparing and presenting menu items according to standards.
Worked front counter, drive-thru and other areas.
Took orders, prepared meals, and collected payments.
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Worked well with teammates and accepted coaching from management team.
Collaborated with team members to complete orders.
Manager
7 Years
Burger King | 01.2017 - 01.2024
Supervised daily operations to ensure efficient service and adherence to quality standards.
Trained staff on food safety protocols and customer service best practices.
Managed inventory control, reducing waste through effective stock management techniques.
Implemented promotional strategies to increase customer engagement and sales volume.
Conducted performance evaluations and provided constructive feedback to team members.
Ensured compliance with health regulations, maintaining a safe and clean environment for staff and customers.
Accomplished multiple tasks within established timeframes.