Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cody Alestri

Meadville,PA

Summary

Dynamic Store Leader with a proven track record at Gamestop, excelling in team management and customer service. Enhanced employee performance through targeted training and coaching, fostering a positive work environment. Skilled in inventory management and loss prevention, consistently achieving high standards in store operations and customer satisfaction.

Overview

11
11
years of professional experience

Work History

Store Leader

Gamestop
06.2018 - Current
  • Optimized staff performance through regular evaluations, coaching sessions, and goal-setting initiatives.
  • Worked closely with district managers.
  • Established open communication channels with employees to encourage feedback sharing and improve team dynamics.
  • Maintained visual merchandising standards, ensuring an appealing store appearance that attracted customers.
  • Enhanced employee performance by conducting regular training sessions and providing constructive feedback.

Manager

Shoe Dept
07.2015 - 05.2018
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Established team priorities, maintained schedules and monitored performance.

Host

Venango Valley Golf Course
05.2014 - 04.2015
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.

Education

Cambridge Springs Highschool
Cambridge Springs, PA
06.2015

Skills

  • Store safety
  • Store operations
  • Team management
  • Promotions planning
  • Employee engagement
  • Customer service
  • Multitasking and organization
  • Friendly and positive
  • Team leadership
  • Flexible schedule
  • Cash management
  • Store opening and closing
  • Stock replenishment
  • Loss prevention procedures
  • Retail merchandise quality standards
  • Recruiting and hiring
  • Staff supervision
  • Inventory management
  • Scheduling coordination
  • Bank and safe deposits

Timeline

Store Leader

Gamestop
06.2018 - Current

Manager

Shoe Dept
07.2015 - 05.2018

Host

Venango Valley Golf Course
05.2014 - 04.2015

Cambridge Springs Highschool

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Cody Alestri