Cody Collins
Englewood
Summary
Experienced with team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality. Track record of fostering collaborative and adaptable workplace.
Overview
15
15
years of professional experience
Work History
Delivery Associate
Amazon Prime Products
Vandalia, OH
11.2023 - 02.2026
- Operated delivery vehicles safely and efficiently to ensure timely product arrival.
- Handled package sorting and loading processes to maintain workflow efficiency.
- Communicated with team members to resolve delivery issues promptly.
- Followed safety protocols and guidelines to minimize accidents during deliveries.
Shift Manager
Dominos Pizza Inc.
Huber Heights, OH
03.2025 - 10.2025
- Conducted regular equipment maintenance checks to ensure operational efficiency.
- Collaborated with management on promotional strategies to increase sales volume.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Excelled in every store position and regularly backed up front-line staff.
Assistant Manager
Cousin Vinny's Pizza
Huber Heights, OH
06.2014 - 08.2024
- Assisted in managing daily operations to ensure efficient service and product quality.
- Trained new staff on operational procedures and customer service standards.
- Monitored inventory levels, placing orders to maintain stock availability.
- Collaborated with management to implement promotional strategies that increased customer engagement.
Warehouse Operator
Rubber Seal
Dayton, Oh
07.2018 - 02.2020
- Followed safety protocols to ensure a secure working environment at all times.
- Collaborated with management to improve workflow processes and reduce delays.
- Used forklifts and pallet jacks to relocate products.
Delivery Driver
Casanos Pizza
Dayton, OH
11.2013 - 04.2014
- Handled cash transactions accurately while adhering to company policies.
- Resolved customer complaints professionally, enhancing overall service quality.
- Completed on-time deliveries by choosing best and most efficient routes.
Shift Manager
Papa John's Pizza
Englewood, OH
03.2011 - 09.2013
- Supervised daily operations to ensure efficient staff performance and customer satisfaction.
- Trained new team members on procedures, safety protocols, and service standards.
- Monitored inventory levels and coordinated restocking to minimize shortages.
- Implemented quality control measures to enhance food preparation and presentation.
- Resolved customer complaints promptly, maintaining positive dining experiences.
- Scheduled shifts effectively to optimize workforce productivity during peak hours.
Education
High School Diploma -
Northmont High School
Clayton, OHSkills
- Problem-solving
- Teamwork and collaboration
- Time management skills
- Positive attitude
- Experienced manual transmission driver
Timeline
Shift Manager
Dominos Pizza Inc.
03.2025 - 10.2025
Delivery Associate
Amazon Prime Products
11.2023 - 02.2026
Warehouse Operator
Rubber Seal
07.2018 - 02.2020
Assistant Manager
Cousin Vinny's Pizza
06.2014 - 08.2024
Delivery Driver
Casanos Pizza
11.2013 - 04.2014
Shift Manager
Papa John's Pizza
03.2011 - 09.2013
High School Diploma -
Northmont High School