Cody Greer
3020 Redbud Cir, Ames,IA
Summary
Hardworking student with proven relationship-building and time management skills in fast-paced work environments. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
5
5
years of professional experience
Work History
Server
Jethro's Jethro's BBQ
Ames, IA
07.2022 - Current
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Delivered food orders promptly and courteously.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Accurately recorded orders on cash register and point-of-sale system.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Followed health safety guidelines when preparing and serving food products.
- Upheld high standards of sanitation in accordance with health department regulations.
- Stayed informed about daily specials, new menu items, promotions.
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills and calculate totals.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Greeted customers, answered questions and recommended specials to increase profits.
- Served food and beverages to patrons and immediately remedied issues with orders.
Server
Cactus Grill
Overland Park, KS
09.2020 - 06.2021
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Accurately recorded orders on cash register and point-of-sale system.
- Greeted guests and provided menus.
Manager
Simple Simon's Pizza
Erick, OK
04.2019 - 06.2020
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Coached, mentored and trained team members in order to improve their job performance.
- Established processes to ensure efficient workflow throughout the organization.
- Provided leadership during times of organizational change or crisis situations.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Monitored staff performance and addressed issues.
- Exercised good judgment and decision-making in escalating concerns and resolving issues.
Education
Some College (No Degree) - Business Administration
Southwestern Oklahoma State University
Weatherford, OKSkills
- Order Accuracy
- Cash Handling
- Guest Relations Management
- Suggestive Selling
- Service prioritization
- Positive and professional
- Exceptional customer service
- Strong Work Ethic
- POS operation
- Relationship Management
- Organization skills
- Schedule Management
- Typing Skills
- Microsoft Word
- Teamwork and Collaboration
- Microsoft Excel and PowerPoint
- Microsoft Office
Timeline
Server
Jethro's Jethro's BBQ
07.2022 - Current
Server
Cactus Grill
09.2020 - 06.2021
Manager
Simple Simon's Pizza
04.2019 - 06.2020
Some College (No Degree) - Business Administration
Southwestern Oklahoma State University
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