Cody House
Oceana,WV
Summary
Dynamic sales associate with a proven track record at MCCS MCX, excelling in client service and problem-solving. Recognized for enhancing customer engagement and loyalty through effective communication and promotional support. Skilled in point of sale operations, consistently delivering exceptional shopping experiences while maintaining store organization and visual appeal.
Overview
2
2
years of professional experience
Work History
Sales Associate
MCCS Mcx
08.2025 - 01.2026
- Answered customer questions about sizing, accessories, and merchandise care.
- Solved customer challenges by offering relevant products and services.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
- Performed cash, card, and check transactions to complete customer purchases.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Managed returns, exchanges and refunds in accordance with store policy.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Built relationships with customers to encourage repeat business.
- Managed efficient cash register operations.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Babysitter
Meredith Domingue
06.2025 - 07.2025
- Prepared healthy, age-appropriate snacks and meals.
- Taught children to organize toys, wash hands, and share by leading by example.
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Planned fun outings and educational activities to keep children entertained.
- Communicated with parents regarding children's progress and development, raising any issues.
- Reassured children when upset providing emotional support and stability.
- Dispensed snacks and meals to children in accordance with nutritional guidelines.
- Used positive reinforcement techniques to promote patience and other good behaviors in children.
- Provided support and guidance to children in conflict resolution.
Smoothie Stand Attendant
05.2024 - 05.2024
- Communicated stand offerings and answered guest questions regarding orders.
- Consistently provided friendly service to promote better customer engagement.
- Responded to customer complaints to help resolve issues.
- Prepared quality products while maintaining proper food safety practices, portion control, and presentation within service goal times.
- Maintained clean, organized workspace according to operational standards.
- Monitored inventory and notified management of deficiencies or shortages.
- Handled cash and processed payments, sorting bills, and maintaining records of transactions.
- Used cash register to tender change and process cash and credit card payments.
- Maintained high standards of customer service in high-volume, fast-paced operations.
- Prepped food items for later use to save staff time during busy hours.
Pet Sitter
Justine MCPeters
09.2023 - 10.2023
- Exercised animals regularly with walks and rigorous play activities.
- Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
- Communicated professionally with pet owners via phone, email, and text.
- Gave animals proper attention to promote secure environment in owner's absence.
- Prepared food and water following instructions from pet owners.
- Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.
- Provided daily physical exercise, mental stimulation and socialization to keep pets healthy and ward off unwanted behavior.
- Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
- Followed pet care instructions for dietary needs and medication regimens.
- Monitored animal behavior and completed examinations to identify illnesses, injuries, or potential diseases.
- Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
Education
No Degree -
Oceanside Highschool
Oceanside, CA06.2026
Skills
- Retail loss prevention
- Promotional support
- Store opening and closing
- Problem-solving
- Professional demeanor
- Time management
- Inventory tracking
- Client service
- Product sales
- Stocking and receiving
- Point of sale operation
- Dining area maintenance
- Excellent communication skills
- Guest relations
- POS system operation
- Cash handling
- Customer service
Timeline
Sales Associate
MCCS Mcx
08.2025 - 01.2026
Babysitter
Meredith Domingue
06.2025 - 07.2025
Smoothie Stand Attendant
05.2024 - 05.2024
Pet Sitter
Justine MCPeters
09.2023 - 10.2023
No Degree -
Oceanside Highschool