Summary
Overview
Work History
Education
Skills
Timeline
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Cody Kietzman

Loda,IL

Summary

Highly motivated sales expert with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience, and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

15
15
years of professional experience

Work History

Scale House Operator

Incobrasa
09.2024 - Current
  • Improved efficiency by improving work areas and implementing new strategies using updated software and technology. This led to a record number of trucks in October of 2024.
  • Greeted customers and provided excellent service to internal and external clients.
  • Complied with safety regulations to avoid potential injuries and support company goals.
  • Maintained tidy work area to reduce likelihood of accidents.
  • Answered customer calls professionally and correctly addresses questions and/or concerns.

Assistant Line Producer

Flyover Film Studios
03.2023 - 09.2024


  • Researched potential investors for the stand-alone film Holiday Hold Up along with potential investors for a movie studio in Rantoul, IL. I was able to use many of my previous contacts from banking relationships as well as developing new relationships to coordinate more than 10 investor meetings in a few months.
  • Expanded on my relationships with local and State of Illinois politicians to set meetings. These meetings not only educated the team on the many tax incentives Illinois offers specifically for the film industry, but discussions were had about how to get more of this money directly to Rantoul, IL.
  • Used Excel to input and keep track of accounting items for the film Holiday Hold Up. The goal was to maximize the tax incentives the State of Illinois was able to offer. My team was able to accomplish this goal and we received the full 30% tax incentive.

Senior Vice President (Lending Officer)

The Frederick Community Bank
05.2022 - 10.2022
  • Expanded and maintained the largest loan portfolio at the bank through relationship management and communication.
  • As of the end of the 3rd Quarter of 2022, loan portfolio exceeded $21 million and consisted of over 250 customers.
  • Lent money through all types of loan products including, consumer, commercial, real estate and agricultural.
  • Starting in 2020, a main focus was real estate lending and cultivating relationships with local realtors. During this time, over $50 million in real estate loans were generated and sold to Fannie Mae. This consisted of over 350 home loans and generated revenue of over $1.5 million directly to the bank.
  • Successfully managed and trained a small team of lenders to help them achieve their career goals of advancement and overall knowledge of banking through weekly meetings and one on one training.
  • Actively listened and consulted with clients to help them take advantage of non-lending products the bank had to offer. This not only maximized the profitability of the bank but ensured a great overall customer experience.
  • Wrote all the smart reports for the bank to help analyze data and save time by becoming more efficient. An example of this would be a smart report that included all bank customers with active deposits over a certain threshold. A report like this would aide loan officers and the wealth management team on marketing existing clients.
  • Graduated from the CBAI Community Bankers School in 2022.
  • Consistently awarded bank stock for exceeding job expectations.

Manager

Enterprise Rent-a-Car
02.2010 - 07.2012


  • Cross-trained existing employees to maximize team agility and performance.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Attended several company elite dinners for the following awards
  • Sales MVP
  • Customer Service MVP
  • Manager of the Month

Education

Certification - Web Development

Northwestern University
Evanston, IL
12-2023

Bachelor of Science - Sociology

University of Illinois At Urbana-Champaign
Champaign, IL
12-2009

Skills

  • Microsoft office
  • 15 plus years of sales and marketing experience
  • Polished communication skills which lead to effective follow-through with clients
  • Strong leadership and management skills
  • Proven efficiency through time management and organization
  • Proven efficiency through time management and organization
  • Data entry proficiency

Timeline

Scale House Operator

Incobrasa
09.2024 - Current

Assistant Line Producer

Flyover Film Studios
03.2023 - 09.2024

Senior Vice President (Lending Officer)

The Frederick Community Bank
05.2022 - 10.2022

Manager

Enterprise Rent-a-Car
02.2010 - 07.2012

Certification - Web Development

Northwestern University

Bachelor of Science - Sociology

University of Illinois At Urbana-Champaign

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Cody Kietzman