Cole Bordonaro
Fulton,New York
Summary
Results-driven and efficient professional consistently surpassing targets by completing work with precision and speed. Proven track record of taking on challenging tasks, thriving in high-pressure environments. Committed to achieving business success, dedicated to delivering exceptional performance and contributing to the growth and profitability of the organization.
Overview
9
9
years of professional experience
Work History
BDC Representative
Fox Toyota/Subaru
08.2022 - 04.2024
- Provided exceptional customer service through active listening, empathetic responses, and timely problem resolution.
- Optimized CRM system usage for efficient tracking of leads, prospects, and client communication history.
- Collaborated with sales team to ensure seamless transition from initial contact to final sale, enhancing client relationships.
- Nurtured existing client relationships through regular check-ins via phone or email correspondence.
- Identified and solved problems with minimal guidance to minimize disruptions to business.
- Boosted sales with proactive follow-up calls and consistent communication with potential clients.
Car Salesman
Fuccillo Automotive Company
07.2018 - 04.2020
- Promoted manufacturer and dealer incentives to drive revenue
- Presented vehicle features, model options, and pricing information to assist customer decision-making
- Greeted customers and proactively offered assistance and information on vehicles of interest
- Demonstrated car features and benefits and facilitated test drives to enhance customer experience
- Used Dealer Socket to manage customer data and lead pipeline
- Maintained knowledge of current sales and promotions, return and exchange policies, and security practices
Warehouse Stocker
Welch Allyn
07.2015 - 07.2018
- Operated equipment such as the fork lift and the WAVE to move and organize stock
- Logged discrepancy details, such as damage, incorrect product, or incorrect quantity
- Maintained familiarity with inventory layout and company part number standards
- Monitored incoming and outgoing shipment to identify shortages or overages
- Organized work areas to reduce errors and support efficiency
- Unpacked and stored deliveries quickly to maintain an efficient work environment
Education
High School Diploma - General Studies
Auburn School District
Auburn, NY06.2014
Skills
- Customer service
- Customer relationship management
- Task Prioritization Skills
- Document management
- Positive Attitude Towards Challenges
- Quality assurance
- Effective Problem Diagnosis
- Operate machinery
Volunteer Experience
- Special Times For Special People Fair
- Oswego County Humane Society
- Oswego County Opportunities
Timeline
BDC Representative
Fox Toyota/Subaru
08.2022 - 04.2024
Car Salesman
Fuccillo Automotive Company
07.2018 - 04.2020
Warehouse Stocker
Welch Allyn
07.2015 - 07.2018
High School Diploma - General Studies
Auburn School District
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