Cole Younger
Carlsbad,CA
Summary
Highly driven and enthusiastic individual seeking an internship opportunity in the dynamic and vibrant golf industry. Eager to apply my passion for golf and combine it with my strong skills in marketing and customer service.
Overview
3
3
years of professional experience
Work History
Front Desk Coordinator
Alcheme Health
Del Mar, CA
06.2023 - Current
- Oversaw processes for signing in visitors, issuing badges and updating logs.
- Built relationships with long-term clients through individualized and outstanding customer service.
- Managed customer complaints and rectified issues to complete satisfaction.
- Maintained cleanliness of front lobby area.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
Delivery Driver
Knockout Pizza
Carlsbad, CA
05.2022 - 08.2022
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Loaded trucks and safely secured merchandise to prevent damage during transportation.
Golf Shop Attendant
Touchstone Golf
Carlsbad
06.2021 - 08.2021
- Promoted golf products and accessories and utilized upselling to increase sales.
- Performed daily closing functions and maintained accountability for shift-closing reports.
- Assisted golf course personnel with daily operations.
- Recommended merchandise to customers based on needs and preferences.
Education
Bachelor of Science - Business
Sacred Heart University
Fairfield, CT12-2024
Skills
- Problem-solving skills
- Customer Service Management
- Product Knowledge
- Adaptable and Flexible
- Retail Metrics and Goals
- Valid Driver's License
- Exceptional written and verbal communication skills
- Courteous and polite demeanor
- Fast Learner
- MS Word, Excel, and Outlook
Affiliations
- 3-year starter and elected captain of Sacred Heart's Division 1 Volleyball team
- 2024 Deans List
- 2024 Annual Tri-City Foundation Golf Tournament Champion
Timeline
Front Desk Coordinator
Alcheme Health
06.2023 - Current
Delivery Driver
Knockout Pizza
05.2022 - 08.2022
Golf Shop Attendant
Touchstone Golf
06.2021 - 08.2021
Bachelor of Science - Business
Sacred Heart University