Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
General Manager
Mojo's Blues Club
Oklahoma City, Oklahoma
01.2016 - Current
Trained employees on duties, policies and procedures.
Administered employee discipline through verbal and written warnings.
Designed sales and service strategies to improve revenue and retention.
Created schedules and monitored payroll to remain within budget.
Recruited, interviewed and hired qualified staff for open positions.
Managed inventory levels and conducted corrective action planning to minimize long-term costs.
Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Server
Mahogany Prime Steakhouse
Oklahoma City, Oklahoma
09.2019 - 09.2024
Trained new employees on restaurant procedures and plating techniques.
Served food and beverages to patrons and immediately remedied issues with orders.
Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Operated POS terminals to input orders, split bills and calculate totals.
Trained new employees to perform duties.
Assistant General Manager
The Melting Pot Restaurants Inc.
Oklahoma City, Oklahoma
06.2015 - 08.2019
Disciplined and maintained staff to deliver hospitable, professional service reflecting business initiatives.
Enhanced team engagement and performance with daily updates and informational meetings.
Controlled business inventory to keep numbers beneath targets through expert oversight and usage monitoring.
Managed store cash intake with high accuracy and prepared daily bank deposits.
Managed and mentored staff to carry out operational directives with high productivity and accuracy.