Colin Walsh
Tewksbury,MA
Summary
Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail, and goal achievement. Reliable Shift Leader with 4 years in the food service industry. Excellent motivational leader successfully communicates duties and tasks. Dedicated to providing highest standard of service and creating warm and welcoming environment for customers.
Overview
4
4
years of professional experience
Work History
Shift Leader
JZD Pizza Dominos
09.2021 - Current
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Trained new employees and delegated daily tasks and responsibilities.
- Regulated inventory to prevent work delays.
Customer Service Representative
JZD Pizza Dominos
09.2018 - 09.2021
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Education
High School Diploma -
Tewksbury Memorial High School
Tewksbury, MA05.2020
Skills
- Policy and Procedure Enforcement
- Conflict Resolution
- Team Leadership
- Employee Attendance Monitoring
- Calm and Professional Under Pressure
- Data Entry and Maintenance
- Upbeat and Positive Personality
Timeline
Shift Leader
JZD Pizza Dominos
09.2021 - Current
Customer Service Representative
JZD Pizza Dominos
09.2018 - 09.2021
High School Diploma -
Tewksbury Memorial High School
Similar Profiles
Steven DawsonSteven Dawson
General Manager at Patterson Pizza Companies DBA. Dominos PizzaGeneral Manager at Patterson Pizza Companies DBA. Dominos Pizza
Cory EdwardsCory Edwards
Shift Manager at Dominos Pizza Inc. (Port Pizza, LLC)Shift Manager at Dominos Pizza Inc. (Port Pizza, LLC)
Liam WarrenLiam Warren
Carpenter Subcontractor at Jzd CarpentryCarpenter Subcontractor at Jzd Carpentry
Daryl QuekDaryl Quek
Business Solutions Manager at FNA ConsultingBusiness Solutions Manager at FNA Consulting
Elizabeth HansonElizabeth Hanson
Family Home Childcare Provider at Corey and Alison HansonFamily Home Childcare Provider at Corey and Alison Hanson