Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
Generic

Colleen Rule

Kent

Summary

Dynamic Property Manager with a proven track record at Schneider Homes, excelling in tenant relations and compliance. Skilled in property inspections and payment collection, I foster positive community interactions while ensuring operational efficiency. My exceptional communication abilities and software utilization enhance tenant satisfaction and streamline management processes.

Overview

11
11
years of professional experience

Work History

Property Manager

Schneider Homes
02.2022 - Current
  • Conducted daily property management operations, including tenant communications and maintenance requests.
  • Managed tenant inquiries promptly, fostering positive relationships within the community.
  • Collaborated on marketing efforts to attract prospective tenants through online listings and open houses.
  • Developed knowledge of local housing laws to assist in compliance-related tasks effectively.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Supported lease administration by preparing documents and ensuring compliance with regulations.
  • Coordinated property inspections to maintain standards and identify necessary repairs.
  • Learned to utilize property management software for tracking leases and tenant information.

Self Storage Site Manager

ABC Mini Storage
04.2014 - 01.2022
  • Trained staff on best practices in customer service, improving team performance and client retention rates.
  • Coordinated maintenance schedules for facilities, ensuring operational readiness and cleanliness standards.
  • Managed inventory control processes, optimizing storage space utilization and accessibility.
  • Oversaw daily operations, ensuring optimal facility management and customer satisfaction.
  • Interviewed, hired, and trained new workers.
  • Implemented cost-saving measures, identifying areas for improvement in material procurement and labor utilization.
  • Oversaw budget management, consistently delivering projects within allocated financial resources.
  • Inspected cleanliness of common areas and offices.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Education

High School Diploma -

Kentwood High School
Covington, WA

No Degree - Humanities

Green River Community College
Auburn, WA

Skills

  • Property management
  • Payment collection
  • Property inspections
  • Customer service-focused
  • Rent collection
  • Lease renewals
  • Exceptional oral and written communication skills
  • Property tours and inspections
  • Eviction procedures
  • Multi-family property management
  • Software utilization

Accomplishments

  • Maintained 90% or higher occupancy rate for entire length of employment.
  • While at ABC Mini Storage achieved 1 million dollar goal for annual rent receipts, the most successful year that property ever had.

Interests

  • Cooking
  • I enjoy helping others and giving back to the community
  • Offering time and support to shelters for the homeless, women, and animals
  • DIY and Home Improvement
  • Helping run the family crafting business by being the partner and resident crochet artist
  • Baking
  • Avid Reader

Timeline

Property Manager

Schneider Homes
02.2022 - Current

Self Storage Site Manager

ABC Mini Storage
04.2014 - 01.2022

High School Diploma -

Kentwood High School

No Degree - Humanities

Green River Community College

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