Coltan Grossman
Albuquerque,NM
Summary
Dedicated professional committed to driving business success through high-quality work and exceptional customer service. Proven track record of exceeding expectations while fostering teamwork and collaboration. Strong reliability in delivering results in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Crew Member
Jersey Mike's Subs
Albuquerque, NM
01.2024 - 08.2025
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Restocked kitchen supplies including food products and utensils.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Resolved customer complaints in a professional manner.
- Provided excellent customer service to maintain a positive atmosphere for guests.
Cook
Saggios Restaurant
Albuquerque, NM
12.2024 - 04.2025
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Resolved customer complaints regarding food quality or services provided.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Provided excellent customer service to ensure satisfaction.
- Greeted guests and provided menus.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Upheld high standards of sanitation in accordance with health department regulations.
Education
Some College (No Degree) - Biology
University of New Mexico
Albuquerque, NM03-2027
Skills
- Customer service
- Team collaboration
- Problem solving
- Time management
- Verbal and written communication
- Tool and equipment use
- Multitasking and organization
- Menu memorization
Timeline
Cook
Saggios Restaurant
12.2024 - 04.2025
Crew Member
Jersey Mike's Subs
01.2024 - 08.2025
Some College (No Degree) - Biology
University of New Mexico
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