Summary
Overview
Work History
Education
Skills
Timeline
Generic

Colter Johnson

Dallas,TX

Summary

Dynamic Store Director with proven expertise at Tom Thumb Grocery, excelling in sales leadership and strategic planning. Enhanced customer satisfaction through effective team management and innovative merchandising strategies, resulting in improved employee retention and community engagement. Skilled in vendor relationship development and operational efficiency, driving significant sales growth and brand awareness.

Overview

13
13
years of professional experience

Work History

Store Director

Tom Thumb Grocery
08.2022 - 05.2025
  • Oversaw daily operations to ensure optimal store performance and customer satisfaction.
  • Managed inventory control, reducing waste through effective stock management practices.
  • Trained and mentored staff, fostering a collaborative team environment and enhancing service quality.
  • Developed and implemented merchandising strategies to maximize product visibility and sales potential.
  • Analyzed sales data to identify trends, informing strategic decisions for promotions and product placement.
  • Ensured compliance with health and safety regulations, maintaining a secure shopping environment for customers and employees.
  • Initiated community engagement programs, strengthening store presence and building relationships with local customers.
  • Conducted regular performance evaluations for staff members, identifying areas for growth and development.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Addressed customer concerns promptly and effectively, resulting in increased loyalty and repeat business.
  • Improved employee retention rates by creating a positive work environment that fostered teamwork and camaraderie among staff members.
  • Managed payroll administration for all employees in alignment with company policies and budgetary guidelines.

Assistant Store Manager

Tom Thumb Grocery
05.2017 - 08.2022
  • Managed daily operations to enhance store efficiency and customer satisfaction.
  • Assisted in loss prevention strategies, leading to a decrease in shrinkage rates over time.
  • Collaborated with senior management on promotional strategies to boost sales performance.
  • Conducted regular audits of store displays, ensuring compliance with company standards and visual merchandising guidelines.
  • Resolved customer complaints effectively, fostering positive relationships and repeat business opportunities.

Grocery Manager

Tom Thumb Grocery
01.2012 - 05.2017

Education

High School Diploma -

Brookhaven College
Dallas, TX
05-2005

Skills

  • Sales leadership
  • Vendor relationship development
  • Staff leadership
  • Brand awareness
  • People management
  • Store operations
  • Strategic planning
  • Delegation Abilities
  • Retail management

Timeline

Store Director

Tom Thumb Grocery
08.2022 - 05.2025

Assistant Store Manager

Tom Thumb Grocery
05.2017 - 08.2022

Grocery Manager

Tom Thumb Grocery
01.2012 - 05.2017

High School Diploma -

Brookhaven College

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