Jennifer Cline
Shelby,NC
Summary
Hardworking and passionate job seeker with knowledge of customer service, data entry, and records management eager to secure entry-level Associate Agent position. Ready to help team achieve company goals.
Overview
9
9
years of professional experience
Work History
Phlebotomist
CaroMont Regional Medical Center, Gaston Memorial Hospital
01.2021 - 02.2022
- Conducted venipuncture and other CT procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Reviewed patient records for accuracy and completeness.
- Organized daily work based on collection priority.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
Certified Nursing Assistant
CaroMont Regional Medical Center, Gaston Memorial Hospital
03.2013 - 10.2018
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Completed daily documentation and charts regarding patient care and input reports into databases
- Demonstrated strong communication skills when interacting with patients, families, and healthcare professionals
Unit Secretary
CaroMont Regional Medical Center, Gaston Memorial Hospital
03.2013 - 10.2018
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Supported office staff and operational requirements with administrative tasks.
- Maintained current and accurate medical records for patients.
- Provided information for patient admissions and discharges to foster timely processing.
- Organized paperwork such as charts and reports for office and patient needs.
- Transcribed doctors' medication orders, lab test requests, and care plans.
- Processed patient bills and payments, double checking information for accuracy.
- Maintained patient confidentiality in line with HIPAA regulations.
- Prepared and processed patient referrals and transfer requests.
- Performed various administrative tasks by filing, copying and faxing documents.
Education
High School Diploma -
Shelby High School
Shelby, NC06.1998
Skills
- Scheduling Appointments
- Data Entry
- Customer Service
- Paperwork Processing
- Adaptable to change
- Organizational Skills
- Effective Communication
- Team Player
Timeline
Phlebotomist
CaroMont Regional Medical Center, Gaston Memorial Hospital
01.2021 - 02.2022
Certified Nursing Assistant
CaroMont Regional Medical Center, Gaston Memorial Hospital
03.2013 - 10.2018
Unit Secretary
CaroMont Regional Medical Center, Gaston Memorial Hospital
03.2013 - 10.2018
High School Diploma -
Shelby High School
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