Summary
Overview
Work History
Education
Skills
Leadership
Timeline
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Conner Schaefer

Fayetteville,AR

Summary

https://www.linkedin.com/in/conner-schaefer-942b68251/

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

4
4
years of professional experience

Work History

Server

Fish City Grill
04.2023 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Explained menu items and suggested appropriate options for the customer to ensure it was to their needs.

Server

Half Shells
05.2020 - 01.2023
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Warehouse Worker

KCD Distribution
12.2019 - 06.2020
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Checked packages and merchandise for damage and notified vendors.
  • Performed general housekeeping and cleaning tasks.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.

Education

Bachelor of Science - Finance

University of Arkansas
Fayetteville, AR
05.2024

Skills

  • Order Management
  • Sales Techniques
  • Guest Relations Management
  • Microsoft suite and Google apps

Leadership

Member of Kappa Alpha Order Fraternity

  • While being an active member in this organization it has instilled the qualities of being a leader,gentleman and scholar through the process of building better communication skills, getting involved in the community and building a larger social network.

Member of Kappa Alpha Order Rush Committee (Spring 21'-Fall 22')

  • Communicating the values of our members to potential new members.
  • Devising and developing strategies for recruitment.
  • Used Team-building skills to provide a good experience for potential new members.

Timeline

Server

Fish City Grill
04.2023 - Current

Server

Half Shells
05.2020 - 01.2023

Warehouse Worker

KCD Distribution
12.2019 - 06.2020

Bachelor of Science - Finance

University of Arkansas
Conner Schaefer