Connie Martinez
San Antonio,TX
Summary
Dynamic professional with a proven track record in staff leadership and inventory control at Tjs Burgers. Successfully enhanced team performance through targeted training programs and implemented process improvements that streamlined operations. Committed to delivering exceptional customer service while maintaining high-quality standards in fast-paced environments.
Overview
18
18
years of professional experience
Work History
Manager in Training
Tjs Burgers
San Antonio, TX
11.2019 - 11.2024
- Led training programs to enhance team performance and operational efficiency.
- Developed and implemented process improvements to streamline workflows.
- Mentored new managers in best practices and operational standards.
- Analyzed inventory management systems to optimize stock levels and reduce waste.
- Maintained organized cash drawer and balanced at end of shifts.
- Trained new cashiers on operational procedures and customer service standards.
- Implemented efficient checkout procedures to reduce wait times for customers.
- Collaborated with team members to streamline daily operations and improve service delivery.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Food Service Worker
South San Antonio School District
San Antonio, TX
02.2012 - 05.2024
- Prepared and served food items in accordance with safety and sanitation guidelines.
- Operated kitchen equipment efficiently to maintain high-quality food production standards.
- Assisted team members in managing inventory levels and restocking supplies as needed.
- Ensured compliance with health regulations through regular cleaning and organization of work areas.
- Trained new staff on procedures, enhancing team performance and service quality.
- Collaborated with kitchen staff to improve workflow efficiency during peak service hours.
- Monitored food presentation standards to ensure visual appeal and customer satisfaction.
- Implemented process improvements that reduced waste and optimized resource usage in the kitchen.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
Line Manager
Pad Print Logic
San Antonio, TX
01.2007 - 08.2010
- Learned operational procedures and safety protocols in fast-paced environment.
- Assisted team in maintaining quality standards during production processes.
- Supported inventory management by tracking supplies and materials consistently.
- Collaborated with staff to improve workflow efficiency and task execution.
Education
South San Antonio High School
San Antonio, TXSkills
- Staff leadership
- Account management
- Technical skills
- Quality management
- Inventory control
- Customer service
Languages
Spanish
Native or Bilingual
Timeline
Manager in Training
Tjs Burgers
11.2019 - 11.2024
Food Service Worker
South San Antonio School District
02.2012 - 05.2024
Line Manager
Pad Print Logic
01.2007 - 08.2010
South San Antonio High School