Connor Coburn

Managed 2 properties between Nov. 2024 & March 2026.

Reduced delinquent rent from 10% to below 2 %

Managed tenant issues requiring manager intervention involving a wide variety of issues from noise complaints to eviction issues, with almost every outcome being favorable for resident and management.

Retention and communication are my forte to increase occupancy and provide resident compliance/happiness to retain NOI.

Improved maintenance turnover on vacant units to ensure consistency with new resident satisfaction to improve reputation/maintain reputation of property/company.

Improved efficiency of leasing office and maintenance daily routine by providing systems that smoothly operate with and without manager presence.

Improved leasing process by eliminating unnecessary steps causing approval process to slow.

Improved resident relations with office by providing excellent customer service and communication.

Provided necessary support to leasing/maintenance office staff to ensure everyone feels supported and welcomed.

Proved job capability and personal capability to property manager and regional that I was ready, willing, and able to proceed to the next step in my career within a 2 year time frame.

Handled 30 day eviction notice process - noise complaints - resident events - property inspections - unit inspections - renewals etc.

• Ensured efficient and timely turning of applications/communication with applicants

• Provided excellent customer service to have lasting impressions on resident.

• Collaborated with maintenance teams to address tenant concerns promptly.

• Dealt with an extensive 26 applications at a time while new hires were in hiring process.

• Proved my job & personal capability to be promoted to assistant property manager within 6 months.