Dynamic shift leader with proven expertise in customer service, team leadership, and conflict resolution. Committed to ensuring exceptional customer experiences and fostering teamwork to drive operational excellence.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Shift Leader
A&W
Green Bay
10.2024 - Current
Supervised daily operations, enhancing service flow and increasing customer satisfaction.
Maintained cleanliness and organization in dining area and kitchen, promoting a welcoming environment.
Verified that cash drawers contained correct amounts of money during opening and closing shifts.
Led and coordinated employees to uphold productivity and deliver high customer service standards.
Counselor
Bear Paw Scout Camp
Mountain
05.2024 - 07.2024
Assisted in managing camper safety and well-being during sessions.
Facilitated communication between campers and staff, enhancing understanding and collaboration.
Encouraged teamwork and cooperation through group challenges, promoting a supportive camp environment.
Led daily group activities and games, fostering engagement and social interaction among campers.
Participated in training sessions on youth development and safety protocols.