Connor McGahagan
Youngstown,OH
Summary
Dynamic and dedicated crew member with a proven track record at Subway, excelling in customer service and teamwork. Skilled in multitasking and maintaining high food safety standards, I consistently enhanced guest satisfaction and streamlined operations during peak hours. Committed to delivering quality service and fostering a positive dining experience.
Overview
4
4
years of professional experience
Work History
Crew Member
Subway
Stow, OH
08.2025 - Current
- Monitored inventory levels and reported shortages to management for timely restocking.
- Engaged with customers to promote menu items and drive sales initiatives.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
Crew Member
Chipotle
Austintown OH
02.2023 - 07.2025
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Crew Member
Panera Bread
Canfield, OH
02.2022 - 03.2023
- Provided exceptional customer service in fast-paced environment, ensuring guest satisfaction.
- Operated kitchen equipment and maintained cleanliness to meet health standards.
- Assisted team members with food preparation, ensuring timely delivery of orders.
- Handled cash register transactions accurately and efficiently during peak hours.
- Collaborated with teammates to streamline processes and enhance workflow efficiency.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
Education
Music Education
Kent State University
Kent, Ohio, OHHigh School Diploma -
Austintown Local Schools
Austintown OH05.2023
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Clear communication
- Cleaning
- Taking orders
- Cleaning and sanitizing
- Safe food handling
Timeline
Crew Member
Subway
08.2025 - Current
Crew Member
Chipotle
02.2023 - 07.2025
Crew Member
Panera Bread
02.2022 - 03.2023
Music Education
Kent State University
High School Diploma -
Austintown Local Schools