Consquella Powell
Marietta,GA
Summary
Dedicated Department Manager with undeniable service, employee development and interpersonal skills. Boasts more than 17 years of experience overseeing complex department-management tasks. Dedicated and hardworking Successful at leading and motivating retail workers to provide exceptional service. Knowledgeable about end-to-end store operations with history of targeting improvements to enhance operations.
Overview
17
17
years of professional experience
Work History
Specialty Department Supervisor
Target
Marietta, GA
07.2006 - Current
- Managed staff of 10 employees in specialty department.
- Developed pricing strategies for all products in specialty department.
- Trained new employees on company policies, procedures, and job duties.
- Created schedules for employees to ensure proper coverage at all times.
- Analyzed sales data to identify trends in customer buying habits.
- Resolved conflicts between customers and staff members in timely manner.
- Contributed to positive, organized store appearance through proper scheduling and planning.
- Worked closely with sales associates to complete tasks.
- Performed opening and closing duties as part of management team.
- Enforced safety rules and other policies to protect employees and minimize company liability.
- Exercised discretion and judgment in managing fast-paced environment adapting to change with sense of urgency.
- Delegated work to staff, setting priorities and goals.
- Evaluated store performance and incorporated feedback to implement improvement plans.
- Identified appropriate solutions to minimize issues and quickly solve problems.
- Conducted department walkthrough to assess and remedy factors such as cleanliness, inadequate stock levels and poor merchandising.
- Researched out-of-stock items to find additional inventory in other store locations.
Education
Some College (No Degree) - Early Childhood Education
Louisiana Delta Community College
Monroe, LASkills
- Team Supervision
- Performance Management
- Employee Scheduling
- Customer Service
- Employee Performance Evaluation
- Problem-Solving
- Training and Development
- Coaching and Mentoring
- Work Planning and Organization
- Customer Engagement
- Flexible Schedule
- Conflict De-Escalation
Hobbies
- Volunteer Group
- Yoga
- Hiking
- Listening to music
- Reading
- Creative Art
Timeline
Specialty Department Supervisor
Target
07.2006 - Current
Some College (No Degree) - Early Childhood Education
Louisiana Delta Community College