Constance Hayden
Bloomington,Minnesota
Summary
Accomplished Property Manager with a proven track record at Equimax Real Estate LLC, adept in Vendor Management and Business Administration. Excelled in enhancing tenant satisfaction and retention by swiftly resolving conflicts and overseeing significant maintenance projects. Skilled in Contract Negotiation, demonstrating a keen ability to reduce costs and improve operational efficiency.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Property Manager
Equimax Real Estate LLC
05.2021 - Current
- Followed up on delinquent tenants and coordinated collection procedures.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
Assistant Property Manager
Belgarde Property Services
03.2019 - 05.2021
- Kept accurate records of all resident and tenant correspondence.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Escalated major issues to property manager for immediate remediation.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Showed apartments to potential tenants and answered questions regarding community.
Leasing Consultant
Highland Management
03.2018 - 03.2019
- Collected rent and tracked resident payments and information in computer system.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Responded to requests and scheduled appointments for property showings.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Greeted clients, showed apartments, and prepared leases.
Leasing Consultant/Property Caretaker
StuartCo
05.2017 - 03.2018
- Distributed and followed up on tenant renewal notices.
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Responded to requests and scheduled appointments for property showings.
- Maintained optimal supply levels to meet daily and special cleaning needs.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
- Supervised supplies in inventory and submitted reorder requests.
Education
High School Diploma -
Northeast Community College
Norfolk, NESkills
- Vendor Management
- Grounds Maintenance
- Contract Negotiation
- Business Administration
- Property Management
Certification
Certified Pool & Spa Operator
Timeline
Property Manager
Equimax Real Estate LLC
05.2021 - Current
Assistant Property Manager
Belgarde Property Services
03.2019 - 05.2021
Leasing Consultant
Highland Management
03.2018 - 03.2019
Leasing Consultant/Property Caretaker
StuartCo
05.2017 - 03.2018
High School Diploma -
Northeast Community College
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