Consuelo correa
Rialto,CA
Summary
Bilingual public safety dispatcher with proven ability to manage high-pressure situations and coordinate effectively with law enforcement and internal departments. Experienced in training new hires, PSAs, and PSOs, ensuring a seamless transition into roles. Demonstrates strong organizational skills and commitment to maintaining high standards of service and efficiency in daily dispatch functions.
Overview
6
6
years of professional experience
Work History
Dispatcher
San Manuel Band of Mission Indians
Highland, CA
04.2023 - Current
- Received emergency and non-emergency calls, entering data into CAD while dispatching officers.
- Collaborated with outside agencies to enhance officer safety during critical situations.
- Maintained focus on priority issues while executing multiple tasks concurrently.
- Participated in department meetings to review procedural updates and improvements. (EAC)
- Created a slide presentation to improve efficiency, accuracy, and radio etiquette standards.
- Ensured clear communication across channels, phones, and SOC room.
Cocktail Server
San Manuel Casino
Highland , CA
09.2022 - 04.2023
- Ensured compliance with company and gaming policies for responsible alcohol service practices.
- Trained and mentored new hires to enhance team performance.
- Processed cash payments efficiently using point-of-sale system.
- Maintained high-volume workload while ensuring accuracy in all transactions.
Inventory Associate 2
CarMax
Onto, CA
10.2019 - 07.2021
- Received goods from vendors into the warehouse using a barcode scanner to update the system accordingly.
- Provided training and guidance to new staff members regarding proper control methods.
- Assisted with special projects such as cycle counting, reorganizing inventory storage areas.
- Supported other departments by providing requested information about products or services.
Education
High School Diploma -
Mt View
El Monte, CA05-2017
Skills
- Emergency response coordination
- Data entry accuracy
- Radio communication standards
- Procedure development
- Effective communication
- Stress management
- Multitasking and organization
- Microsoft proficiency
- Schedule coordination
- Training new hires
Affiliations
- Joined EAC to help better department goals
- Assisted as Acting Lead / Shift Manager
- Created radio etiquette slides for not only officers but dispatchers
- Dispatcher of the Month Jan 2025
- 100% on my last 3 Q&A (graveyard shift)
Timeline
Dispatcher
San Manuel Band of Mission Indians
04.2023 - Current
Cocktail Server
San Manuel Casino
09.2022 - 04.2023
Inventory Associate 2
CarMax
10.2019 - 07.2021
High School Diploma -
Mt View
Similar Profiles
Brandon VanzantBrandon Vanzant
Public Safety Officer at San Manuel Band of Mission IndiansPublic Safety Officer at San Manuel Band of Mission Indians
Monica MoralesMonica Morales
Senior People Partner at San Manuel Band of Mission IndiansSenior People Partner at San Manuel Band of Mission Indians
Rian SheltonRian Shelton
Tribal Officer at San Manuel Band of Mission IndiansTribal Officer at San Manuel Band of Mission Indians
Gabriel VasquezGabriel Vasquez
Retail Associate at Panera, Renaissance Plaza – KitchenRetail Associate at Panera, Renaissance Plaza – Kitchen
Winifred ImiteWinifred Imite
Nursing Student at Sri Sai Krish InstituteNursing Student at Sri Sai Krish Institute