Cooper Boucher
Saco,ME
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
1
1
year of professional experience
Work History
Server
Cracker Barrel Old County Store
01.2024 - Current
- Demonstrated strong multitasking skills by managing up to eight tables simultaneously without compromising service quality.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Approached the job with a "guests are always correct" attitude.
Server
Portland Pie Co.
08.2023 - 12.2023
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Explained menu items and suggested appropriate options for food allergy concerns.
Education
Communications And New Media - Film And Video Production
Southern Maine Community College
South Portland, ME12.2024
Skills
- Menu Memorization
- Effective Communication
- Cool Under Pressure
- High Patience
- Professional Appearance
- Easy To Get Along With
Accomplishments
Hitchhiked the United States in the summer of 2023. This represents a good example of just how adaptable I am with people, happy to listen and interact with everyone. Additionally, shows self confidence and the ability to move past negative thoughts.
Timeline
Server
Cracker Barrel Old County Store
01.2024 - Current
Server
Portland Pie Co.
08.2023 - 12.2023
Communications And New Media - Film And Video Production
Southern Maine Community College
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