Cooper Davidson
North Bend
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
4
4
years of professional experience
2020
2020
years of post-secondary education
Work History
Server
North Bend Bar & Grill
North Bend
02.2024 - 01.2025
- Provided excellent customer service to enhance dining experience.
- Managed food and beverage orders efficiently for optimal workflow.
- Fast pace, quick turn over, while ensuring guests enjoyed their experience.
- Assisted guests with menu selections and dietary preferences.
- Processed payments accurately and managed cash register operations.
- Handled customer inquiries and resolved issues promptly during shifts.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
Server
Iron Duck
North Bend
08.2023 - 01.2024
- Provided excellent customer service to enhance dining experience.
- Managed food and beverage orders efficiently for optimal workflow.
- Maintained cleanliness and organization of dining area during service.
- Informed customers of daily specials and signature menu items.
- Explained menu items, describing ingredients and cooking methods upon request.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Stayed informed about daily specials, new menu items, promotions.
Server
Saints and scholars
Snoqualmie
10.2022 - 08.2023
- Provided excellent customer service to enhance dining experience.
- Managed food and beverage orders efficiently for optimal workflow.
- Maintained cleanliness and organization of dining area during service.
Server
Salish Lodge & Spa
Snoqualmie
02.2021 - 01.2022
- Collaborated with kitchen staff to ensure timely meal delivery.
- Maintained cleanliness and organization of dining area during service.
- Trained new servers on restaurant policies and service standards.
- Provided excellent customer service to ensure satisfaction.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
Education
Mount Si High School
Snoqualmie, WashingtonSkills
- Order management
- Payment processing
- Menu knowledge
- Food safety
- Customer service
- Team collaboration
- Special request handling
- Upselling techniques
- Conflict resolution
- Effective communication
- Wine service
- Food safety practices
- Dietary restrictions knowledge
- Table bussing
- POS operation
- Cash handling
- Strong work ethic
- Multitasking and organization
- Server training
- Performance improvement
Timeline
Server
North Bend Bar & Grill
02.2024 - 01.2025
Server
Iron Duck
08.2023 - 01.2024
Server
Saints and scholars
10.2022 - 08.2023
Server
Salish Lodge & Spa
02.2021 - 01.2022
Mount Si High School