Coral Camarillo-Romano
Chicago,IL
Summary
Dynamic Shift Lead Supervisor at Starbucks with a strong focus on customer service and employee development. Expert in cash handling and inventory management, I foster a motivated team environment while resolving customer issues effectively. Committed to enhancing operational efficiency and staff performance through training and mentorship.
Overview
6
6
years of professional experience
Work History
Shift Lead Supervisor
Starbucks
09.2019 - Current
- Trained new employees while delegating daily tasks and responsibilities effectively.
- Enforced company policies and regulations to ensure compliance among employees.
- Resolved customer complaints by providing thoughtful solutions, enhancing overall satisfaction.
- Promoted a positive work environment through effective communication and conflict resolution strategies.
- Conducted regular inventory checks to maintain optimal stock levels and minimize waste.
- Maintained open communication with customers to ensure timely responses to inquiries.
- Managed daily cash transactions accurately, reducing discrepancies in financial reports.
- Evaluated employee skills regularly, providing training and mentoring for skill enhancement.
Education
High School Diploma - Computer Information Systems
Curie
Chicago, IL09.2011
Skills
- Customer service focus
- Employee training and mentoring
- Staff motivation and leadership
- Cash handling expertise
- Customer service management
- Inventory management
Timeline
Shift Lead Supervisor
Starbucks
09.2019 - Current
High School Diploma - Computer Information Systems
Curie