Corbin Jackson
Plano,TX
Summary
Knowledgeable and dedicated customer service professional with extensive experience in the Real Estate industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships. Ready to apply knowledge and skills to any challenge.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Elliott's Hardware
11.2023 - Current
- Responded to customer requests for products, services, and company information.
- Utilized customer service software to manage interactions and track customer satisfaction.
- Processed customer service orders promptly to increase customer satisfaction.
- Delivered prompt service to prioritize customer needs.
- Responded proactively and positively to rapid change.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Bolstered customer retention by creating and offering unique discount options and inspiring interest in new product lines.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Realtor
North Texas Top Team Realtors
03.2019 - 02.2024
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
- Advised and informed prospective clients on current market activities and conditions.
- Completed property walkthroughs before completing deals to uphold accuracy in listings and appraisals.
- Wrote contracts to outline sales and purchases of properties.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Communicated with clients to understand property needs and preferences.
- Presented purchase offers to sellers for consideration.
- Compared recently sold area properties to determine competitive market prices.
- Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
- Reviewed market research data and changed sales plans accordingly.
- Advised clients on market conditions and property value for informed decision-making.
Customer Service Representative
Lowe's
02.2013 - 08.2019
- Responded to customer requests for products, services, and company information.
- Investigated and resolved customer inquiries and complaints quickly.
- Maintained up-to-date knowledge of product and service changes.
- Delivered prompt service to prioritize customer needs.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.
- Increased efficiency and team productivity by promoting operational best practices.
Apprentice
Residential Garage Door Service
05.2008 - 02.2013
- Prepared worksite by setting up required tools and supplies.
- Completed comprehensive garage door installer apprenticeship program, successfully learning essential trade skills.
- Practiced installation of garage doors meticulously following instructions.
- Inspected completed projects to meet customer expectations.
- Provided excellent customer service and answered questions related to project timelines and costs.
Education
High School Diploma -
Naaman Forest High School
Garland, TX05.2008
Skills
- Data Collection
- Consultative Sales
- Account updating
- Report Generation
- Real Geeks CRM proficiency
- Active Listening
- Multi-line phone talent
- Money handling abilities
- Critical Thinking
- Problem-solving abilities
Certification
- Real Estate License
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Customer Service Representative
Elliott's Hardware
11.2023 - Current
Realtor
North Texas Top Team Realtors
03.2019 - 02.2024
Customer Service Representative
Lowe's
02.2013 - 08.2019
Apprentice
Residential Garage Door Service
05.2008 - 02.2013
High School Diploma -
Naaman Forest High School
Similar Profiles
Clayton HuntClayton Hunt
Assistant Manager/ Parts & Service Supervisor at Elliott's HardwareAssistant Manager/ Parts & Service Supervisor at Elliott's Hardware
Richard RussellRichard Russell
Sales Associate at Jabo's Ace HardwareSales Associate at Jabo's Ace Hardware
Ethan PerkinsEthan Perkins
Landscaper at Brian Elliott/ Elliott's Lawn CareLandscaper at Brian Elliott/ Elliott's Lawn Care
Andrew Cole-EmuzeAndrew Cole-Emuze
Network Manager at HanoverNetwork Manager at Hanover
Jake GrinnellJake Grinnell
Marketing Communications Specialist at Projectmates by Systemates Inc.Marketing Communications Specialist at Projectmates by Systemates Inc.