Detail-oriented Service Coordinator with expertise in client advocacy, care coordination, and team leadership. Proven ability to enhance communication and optimize care plans, ensuring quality support for residents and families.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Service Coordinator
Life Force Services Inc
Tacoma, WA
03.2024 - Current
Coordinated management activities for several homes to ensure optimal living conditions.
Arranged appointments and managed schedules for staff and clients to optimize time efficiency.
Coordinated and addressed client healthcare requirements, ensuring timely and effective support.
Documentation Management
Established and maintained clear communication with DDA
Managed scheduling of appointments and follow-ups to optimize client engagement.
Developed strong relationships with clients through regular check-ins, fostering loyalty and trust.
Resident Care Coordinator
The Arbor at Bremerton
Bremerton, WA
03.2023 - 10.2023
Coordinated resident care plans to ensure personalized support and enhance quality of life.
Assisted with assessments and evaluations to identify resident needs and preferences.
Facilitated communication between residents, families, and healthcare providers for seamless care transitions.
Monitored resident progress, reporting changes to nursing staff for timely interventions.
Resident Care Coordinator
Bay Pointe Assisted Living
Bremerton, WA
07.2021 - 03.2023
Coordinated the resident admission and discharge process, ensuring a smooth transition and minimizing stress for residents and families.
Hired and trained new staff members on facility policies, patient care and medicine distribution.
Advocated for residents'' rights, promoting dignity and respect throughout interactions between staff members and residents.
Facilitated communication among team members, fostering a collaborative work environment for optimal resident support.
Med Tech/Caregiver
Maple Glen Senior Living
Shelton, WA
01.2020 - 07.2021
Measured patient vital signs such as blood pressure, pulse rate, and temperature to record information on patients' charts.
Handled sensitive patient information with confidentiality while upholding HIPAA regulations at all times.
Performed patient service duties by communicating directly with patients, answering questions, and assisting with concerns.
Assisted with medication management, ensuring adherence to prescribed treatment plans for optimal health outcomes.
Trained and mentored new caregivers, promoting adherence to best practices in resident care and safety protocols.
Documented and reported changes in residents' conditions, facilitating effective communication with medical staff.