Results-driven Property Manager with expertise in customer service and payment collection. Coordinates repairs and conducts inspections to meet tenant needs efficiently. Handles transactions and maintains organized workspaces while fostering positive relationships through effective communication and teamwork.
Work History
Property Manager
4 Years 10 Months
Silva Properties | 04.2020 - 02.2025
Managed property operations, ensuring tenant satisfaction and timely maintenance responses.
Oversaw financial reporting, tracking income and expenses to optimize budget management.
Implemented marketing strategies to attract new tenants, enhancing occupancy rates across portfolio.
Conducted property inspections, identifying maintenance needs and coordinating repairs efficiently.
Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
Customer Service Representative
4 Years 5 Months
Ross Dress for Less | 04.2015 - 09.2019
Processed customer transactions accurately using point-of-sale systems.
Assisted in developing promotional displays, driving sales during peak seasons.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Stocked, tagged and displayed merchandise as required.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Customer Service Representative
2 Years 7 Months
99 Cents Only | 11.2011 - 06.2014
Maintained product knowledge to assist customers in making informed purchasing decisions effectively.
Monitored inventory levels and assisted in restocking shelves to ensure optimal product availability for customers.
Processed customer transactions efficiently using point-of-sale systems.
Handled cash, credit, and refunds accurately while ensuring compliance with company policies.
Utilized POS system to handle customer cash and credit card transactions.