Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
GeneralManager

Corinne M Williams

Kennewick,WA

Summary

Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

6
6
years of professional experience

Work History

General Manager

Applebee's
08.2016 - 10.2022
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.
  • Managed budget implementations, employee evaluations, and contract details.
  • Provided strategic oversight of marketing and promotional campaigns to keep campaigns aligned with overall goals and objectives.

Education

Early Childhood Special Education

Columbia Basin College
Pasco, WA
06.1999

Associate of Arts - Business

Columbia Basin College
Pasco, WA
06.1983

Skills

Program Development

  • Manage Budgets
  • Accounting Techniques
  • Staff Development
  • Profit and Loss Accountability
  • Labor Cost Controls
  • Sales Team Development
  • SAP
  • Cost Management
  • Customer Service
  • Total Quality Management
  • Order Supplies
  • Financial Statements
  • Market Growth
  • Financial Forecasting
  • Microsoft Outlook
  • Business Management Principles
  • Employee Scheduling
  • Verbal and Written Communication
  • Financial Management

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

General Manager

Applebee's
08.2016 - 10.2022

Early Childhood Special Education

Columbia Basin College

Associate of Arts - Business

Columbia Basin College
Corinne M Williams