Cortney Linder

• Enhanced customer satisfaction by providing efficient and professional front desk services.
• Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
• Increased guest retention by maintaining a welcoming and organized reception area.
• Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
• Developed strong working relationships with team members, fostering a positive work environment.
• Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.

-Completed scan points.

-watched cctv cameras

- ensured all areas of site were safe and clear

• Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
• Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
• Improved overall security by conducting regular patrols and monitoring surveillance systems.