Cory Samford
Regional Manager, Operations
Sutton,MA
Summary
Positive Regional Operations Manager with an optimistic attitude toward striving to be the best in terms of performance and customer satisfaction. Proficient at carrying out regular operational reviews and leading regional management teams. Knowledge of budgeting, succession planning and performance management. Resourceful candidate eager to utilize technical and mechanical skills. Adept at identifying and solving problems with good understanding of electrical systems, troubleshooting and repair. Flexible and adaptable with physical stamina to work in demanding environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Talented professional considered knowledgeable leader and dedicated problem solver. Brings 13 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.
Overview
13
13
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Regional Operations Manager
Dandelion Energy
Marlborough, MA
07.2022 - Current
- Developed processes to save on costs and prevent losses.
- Enhanced regional branch performance by implementing proven management processes to increase revenue.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Collaborated with cross-functional teams to align operations with corporate objectives.
- Built and maintained relationships with local vendors, suppliers and partners to maximize supply chain management.
- Spearheaded operational procedures and processes to improve efficiency and optimize operations.
- Performed daily inspections, charted readings, documented equipment downtime and oversaw maintenance for equipment.
- Reduced duplicate work and budget issues by organizing processes for division between technology and purchasing.
- Met with senior management to determine needs and develop roadmaps.
- Managed 75 drilling projects, 56 trenching projects, and 77 heat pump installations, within nine months of operation, ensuring timely and successful completion of all projects.
District Performance Manager
Sunrun
Wilmington, MA
10.2019 - 07.2022
- Developed, tracked and analyzed variance of key performance measurements.
- Tracked, analyzed and executed quality and continuous improvement initiatives to hold departments accountable for performance.
- Transformed existing processes and rebuilt platform to optimize information utility and process efficiency.
- Leveraged analytical tools to provide insight and enhance performance.
- Coordinated integration of personnel, systems, and procedures following a $3.2 billion acquisition, taking on responsibilities for both Vivint Solar and Sunrun field service teams.
- Led and developed pilot program consisting of three local in-house schedulers. In doing so, technician drive times between jobs were reduced by 25%, work order notes improved, as well as an increase in overall efficiency and throughput. This resulted in asset availability increasing from 93% to 97% in 5 months.
Sr. Field Applications Specialist
Lutron
Boston, MA
03.2016 - 10.2019
- Updated technical documentation, product specifications and technical training materials.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Diagnosed errors and determined proper solutions.
- Demonstrated exceptional customer relationship development and management, serving as the preferred engineer for over 10 of Lutron's largest customers in New England.
- Streamlined the use of Salesforce for work order documentation, job site information, and communication between project management and field personnel.
- Directed a team of field service engineers during the startup and commissioning of large and complex systems, including the integration of multiple buildings with existing and new systems as well as other automation companies.
- Assumed the role of primary trainer in the New England territory, providing training to new personnel, both locally and in other territories, and trained over 15 personnel.
Nuclear Electrician
Unites States Navy
Bremerton, WA
03.2010 - 03.2016
- Supervised a team of 10 to 15 personnel and successfully completed over 1,000 maintenance tasks as Work Center Supervisor.
- Held qualifications of Load Dispatcher and managed a team of 3-6 personnel while supervising and controlling the generation and distribution of electrical power to the aircraft carrier.
- Qualified as Shutdown Reactor Operator, responsible for overseeing reactor conditions, reactor plant watchstanders, and all maintenance activities before, during, and after shifts.
- Acquired hands-on experience in performing maintenance and operations on a range of equipment, including low voltage (
- Prevented breakdown of systems by routinely inspecting and replacing old wiring and cleaning circuits.
- Spliced, joined and connected wire to fixtures and other electrical components.
- Examined electrical units for loose connections and broken insulation.
- Connected wires to circuit breakers, transformers or other components.
Education
Bachelor of Science - Nuclear Engineering
Thomas Edison State University
Trenton, NJ 05.2022 - Current
High School Diploma -
Huntington High School
Huntington, TX 09.2006 - 05.2008
Skills
Budget knowledge
undefinedCertification
Leadership Essentials Certification
Timeline
Leadership Essentials Certification
08-2022
Regional Operations Manager
Dandelion Energy
07.2022 - Current
Bachelor of Science - Nuclear Engineering
Thomas Edison State University
05.2022 - Current
District Performance Manager
Sunrun
10.2019 - 07.2022
Sr. Field Applications Specialist
Lutron
03.2016 - 10.2019
Nuclear Electrician
Unites States Navy
03.2010 - 03.2016
High School Diploma -
Huntington High School
09.2006 - 05.2008
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