Summary
Overview
Work History
Education
Skills
Timeline
GeneralManager

Cory Vogan

Wichita,KS

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

6
6
years of professional experience

Work History

General Manager

NC Hotel Group
Wichita, KS
09.2022 - Current
  • Developed and implemented strategies to increase sales and profitability.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Trained new employees on proper protocols and customer service standards.

Hotel Receptionist

NC Hotel Group
Wichita, KS
02.2021 - 09.2022
  • Collected room deposits, fees, and payments.
  • Completed late check-ins and directed guests to rooms and facilities.
  • Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
  • Answered phone within 2 minutes throughout shift, closely following strict guidelines for customer service and satisfaction.

Laundry Attendant

NC Hotel Group
Wichita, KS
08.2020 - 02.2021
  • Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.
  • Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
  • Collected soiled linens and clothing and pretreated stains.
  • Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.

Education

GED - GED

Penn Foster Career School
Scranton, PA
08.2021

Skills

  • Staff Training
  • Risk Management
  • Verbal and Written Communication
  • Cross-Functional Team Management
  • Labor Cost Controls
  • Employee Scheduling

Timeline

General Manager

NC Hotel Group
09.2022 - Current

Hotel Receptionist

NC Hotel Group
02.2021 - 09.2022

Laundry Attendant

NC Hotel Group
08.2020 - 02.2021

GED - GED

Penn Foster Career School