Coty Taylor
Cottonwood,AL
Summary
Communication-driven leader who delivers decisive leadership and operational improvements. Applies root-cause analysis to address issues and implement prevention strategies. Builds team performance through respectful, individualized engagement and accountability.
Overview
1
1
Certification
20
20
years of professional experience
Work History
Inside Sales
Mayer Electric
Dothan, Alabama
05.2025 - Current
- Managed customer accounts and nurtured relationships to drive sales growth.
- Responded to customer inquiries quickly and professionally to maintain customer satisfaction.
- Provided customers with product information, pricing and availability.
- Followed up on pending orders and inquiries in a timely manner.
Inside Sales
Gresco Utility Supply
Dothan
10.2023 - Current
- Served as inside sales representative for South Alabama and parts of Florida Panhandle, managing sales orders and facilitating communication with customers and vendor partners, leveraging established relationships from previous warehouse management role at Gresco to enhance customer service and set realistic expectations.
- Analyzed sales data and trends to identify new growth opportunities and optimize sales performance
- Introduced new products and solutions to customers based on their needs
- Identified and resolved customer challenges, enhancing satisfaction and promoting retention.
Warehouse Manager
Gresco Utility Supply
Dothan
03.2018 - 09.2023
- Coordinated relocation of over fifteen million dollars in inventory to new facility and managed setup of new warehouse operations.
- Oversaw warehouse and delivery personnel, including shipping and receiving, while cultivating strong customer relationships to enhance service delivery.
- Developed computerized inventory control system, resulting in heightened inventory accuracy.
- Recruited and trained warehouse staff, and implemented regular cross training
Assistant Store Manager
Lowes Home Centers
Dothan
08.2012 - 03.2018
- I was the ASM in charge of specialty sales and PRO services. Hired, trained, and managed all sales specialists while monitoring their sales performances monthly. I provided coaching and support to motivate my sales team to be successful. I made jobsite inspections and visits to ensure customer satisfaction. I led a new interior install program at Lowe's and was one of the first of the 13-store market group to get our program off the ground.
Store Manager
Ace Hardware
Cowarts
07.2006 - 05.2011
- Oversaw daily store operations, including purchasing, receiving, and inventory management to ensure efficient stock levels.
- Cultivated strong customer relationships, leading to increased repeat business and customer loyalty.
- Developed a budget and managed store expenses to ensure profitability
- Generated weekly and monthly performance reports to identify trends and address potential issues proactively.
Education
Diploma -
Ashford Academy
01-2002
Some College (No Degree) -
Wallace College
Some College (No Degree) - American History
University of Alabama
TuscaloosaSkills
- Sales
- Microsoft Word
- Microsoft Outlook
- Purchasing
- Scheduling
- Accounts Receivable
- Microsoft Excel
- Management
- Billing
Certification
OSHA 30-HR GENERAL INDUSTRY, Forsyth, GA, I copleted a 30 hours OSHA training course in general industry.
Languages
English
Timeline
Inside Sales
Mayer Electric
05.2025 - Current
Inside Sales
Gresco Utility Supply
10.2023 - Current
Warehouse Manager
Gresco Utility Supply
03.2018 - 09.2023
Assistant Store Manager
Lowes Home Centers
08.2012 - 03.2018
Store Manager
Ace Hardware
07.2006 - 05.2011
Diploma -
Ashford Academy
Some College (No Degree) -
Wallace College
Some College (No Degree) - American History
University of Alabama