Courtney Anderson
Dallas,TX
Summary
Adept at streamlining operations, I enhanced productivity at UnitedHealthcare by leveraging skills in records retrieval and exceptional customer service. My expertise in scheduling and research, combined with a proven track record of processing invoices efficiently at Buzzing Busy Bee's Learning Center, showcases my ability to deliver results and exceed expectations.
Overview
8
8
years of professional experience
Work History
Administrative Assistant
Buzzing Busy Bee's Learning Center
De Soto, TX
11.2022 - 06.2024
- Processed invoices for payment using accounting software applications.
- Conducted research, compiled and typed statistical reports, synthesized information and provided excellent communication to disseminate information throughout organization.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
Stand-Up Forklift Operator
Kohls Distribution Center
DeSoto, Texas
01.2020 - 02.2023
- Maneuvered forklift over and around loaded pallets, boxes and other materials.
- Tied and secured loads to prevent shifting or damage to items.
- Scheduled or performed needed maintenance on equipment to promote longevity of use.
- Noted and recorded receipt of materials on drivers' paperwork.
Customer Service Representative
UnitedHealthcare
Las Colinas, Texas
09.2016 - 12.2019
- Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
- Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Determined accurate prices for customer services, consistently searching for deals and best prices.
Education
High School Diploma -
Higher Height's Adult Learning Academy
5787 S. Hampton RD Suite115A, Dallas Tx 7523206-2016
Skills
- Records retrieval
- Filing
- Meeting planning
- Scheduling
- Letter preparation
- Reception oversight
- Research
Timeline
Administrative Assistant
Buzzing Busy Bee's Learning Center
11.2022 - 06.2024
Stand-Up Forklift Operator
Kohls Distribution Center
01.2020 - 02.2023
Customer Service Representative
UnitedHealthcare
09.2016 - 12.2019
High School Diploma -
Higher Height's Adult Learning Academy
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