Summary
Overview
Work History
Education
Skills
Timeline
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Courtney Archer

Forsyth,GA

Summary

Driven by a results-focused approach, I leveraged teamwork and operation skills at Archer Tree Service to enhance project outcomes and safety standards. My background spans from arborist services to veterinary care, demonstrating exceptional problem-solving abilities and a commitment to excellence. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Lineman position. Ready to help team achieve company goals.

Overview

12
12
years of professional experience

Work History

Arborist Apprentice

Archer Tree Service
01.2023 - Current
  • Enhanced customer satisfaction by providing professional arborist services and maintaining clear communication throughout the project.
  • Contributed to positive work environment by adhering to company policies and procedures while also promoting teamwork among colleagues.
  • Assisted in successful tree removals with precise cutting and rigging techniques to prevent accidents or damage.
  • Supported the development of comprehensive tree care plans by gathering accurate data and collaborating with senior arborists.
  • Completed thorough site evaluations before beginning work, ensuring accurate assessments of tree conditions and potential hazards.
  • Maintained safety standards by following proper pruning, cabling, and bracing techniques to reduce risk of injury or property damage.
  • Collaborated with team members for efficient job completion, ensuring all tasks were performed accurately and safely.
  • Strengthened problem-solving skills by effectively assessing challenging situations involving complex tree structures or limited access areas.

Fine Dining Server/ Bartender

Grits Cafe
10.2019 - Current
  • Suggested wine pairings to go with specific menu items.
  • Enhanced customer satisfaction by providing exceptional fine dining service and anticipating guests'' needs.
  • Skillfully juggled multiple tasks simultaneously while remaining calm under pressure during busy shifts.
  • Maintained a polished appearance, contributing to the upscale ambiance desired by patrons.
  • Fostered a welcoming atmosphere by greeting each guest warmly upon arrival and thanking them genuinely upon departure.
  • Upheld strict cleanliness standards, adhering to food safety guidelines and maintaining an immaculate dining area.
  • Managed sections for smooth flow of guests and orders.
  • Trained new servers on fine dining etiquette and company standards, improving overall team performance.
  • Learned and utilized extensive bar and wine knowledge to enhance guest dining experiences.
  • Adhered to all company policies and procedures while consistently delivering high-quality service experiences for every guest interaction.
  • Showcased extensive knowledge of menu items, offering adept recommendations to suit individual preferences.
  • Collaborated with kitchen staff for seamless communication and accurate preparation of customized orders.
  • Handled guest complaints professionally, resulting in satisfied customers and repeat business.
  • Assisted in maintaining inventory levels, ensuring adequate stock for optimal restaurant operations.

Administrative Office Manager

Montego Pools
05.2022 - 09.2022
  • Created a welcoming office environment by maintaining clean, organized spaces for staff use.
  • Updated reports, managed accounts, and generated reports for company database.
  • Managed payroll and benefits administration to ensure accuracy and compliance with company policies.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Improved pool construction efficiency by streamlining the building process and implementing best practices.
  • Provided exceptional customer service by addressing concerns promptly and maintaining open lines of communication during all phases of a project.
  • Conducted thorough site assessments and prepared detailed reports for accurate project planning and execution.
  • Ensured compliance with building codes, health regulations, and safety standards throughout all stages of the construction process.
  • Processed pool service payments for customers
  • Assisted customers with pool concerns or pool service questions
  • Created and maintained Pool Service Technician's daily route and scheduled services
  • Implemented an inventory system and ensured that construction and maintenance materials and tools were accounted for and stocked

Veterinary Technician

Caldwell Veterinary Hospital
11.2012 - 01.2021
  • Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
  • Assisted in euthanasia procedures with empathy and compassion, providing emotional support to grieving pet owners during difficult times.
  • Administered medications and vaccinations to animals under the supervision of a veterinarian, ensuring proper dosage and administration techniques.
  • Restrained animals to protect veterinarians from potential harm.
  • Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
  • Conducted diagnostic tests such as blood work, x-rays, and ultrasounds to aid in accurate diagnosis and treatment planning.
  • Monitored post-operative recovery processes for surgical patients closely to detect any complications early enough for prompt intervention.
  • Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
  • Educated clients on preventive care measures such as vaccination schedules, heartworm prevention, flea/tick control, dental hygiene, and nutrition guidelines.
  • Collaborated with fellow technicians to create efficient workflows that streamlined daily tasks within the clinic setting.
  • Provided exceptional customer service, addressing client concerns and answering questions about pet health and wellness.
  • Contributed to team success by supporting colleagues when needed during emergencies or critical cases requiring additional assistance.
  • Enhanced client satisfaction by providing compassionate care for pets during their appointments.

Education

Middle Georgia State University
Macon, GA

High School Diploma -

Mary Persons High School
Forsyth, GA
05.2011

Skills

  • Stump Grinding
  • Aerial lift operation
  • Tree Support Systems
  • Wood Chipper Operation
  • Power Tool Usage
  • Teamwork and Collaboration
  • Problem-Solving
  • Customer Service
  • Working in diverse and high demand work environments
  • Organizing and Completing work tasks in a timely manor
  • Following and Implementing Safety Protocols

Timeline

Arborist Apprentice

Archer Tree Service
01.2023 - Current

Administrative Office Manager

Montego Pools
05.2022 - 09.2022

Fine Dining Server/ Bartender

Grits Cafe
10.2019 - Current

Veterinary Technician

Caldwell Veterinary Hospital
11.2012 - 01.2021

Middle Georgia State University

High School Diploma -

Mary Persons High School

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Courtney Archer