Summary
Overview
Work History
Education
Skills
Timeline
Generic

Courtney Ebers

Cypress,TX

Summary

Dynamic and results-oriented Property Manager with a proven track record at Diamond Self Storage Management LLC, excelling in tenant relations and property inspections. Leveraged exceptional communication and negotiation skills to enhance occupancy rates and streamline eviction procedures. Demonstrated expertise in property management software and a commitment to maintaining compliance and customer satisfaction.

Overview

8
8
years of professional experience

Work History

Property Manager

Diamond Self Storage Management LLC
04.2019 - Current
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Introduced prospective tenants to types of units available and performed tours of premises.
  • Advertising pitches and follow through.
  • Meeting with vendors and the bank inspectors to keep the buildings and everything in legal compliance.
  • Clearing up problems created by tenants.
  • Customer service
  • Merchandise sales
  • Secretarial work, keeping paper and online files in order.
  • Uploading invoices
  • Taking bids for big projects and presenting them to the bosses.
  • Wheeled and dealed for commercial property rental.

Lead Kennel Tech

Tails of Texas
05.2017 - 01.2019

I walked dogs, I gave them water. I cleaned their suites, I cleaned the yards and entirely deep cleaned the building two to four times a day. Once everyone quit during the holidays except me, and I walked about 80 to 100 dogs for a week by myself, on top of all the deep cleaning.

Sales Associate

Jc Penny
06.2016 - 12.2016

I worked as a cashier, a stocker, I talked people into applying for the store credit card, helped people find items. I tidied the areas, basic retail.

Education

GED -

Home School
06.2010

Skills

  • Property Management
  • Payment Collection
  • Property Inspections
  • Customer service-focused
  • Rent collection
  • Lease Renewals
  • Exceptional oral and written communication skills
  • Tenant relations
  • Leasing and sales
  • Property tours and inspections
  • Maintenance Scheduling
  • Eviction Procedures
  • Occupancy Management
  • Administrative Support
  • Tenant and eviction laws
  • Vendor Management
  • Property Management Expertise
  • Marketing and Advertising
  • Maintenance Coordination
  • Contract Negotiation
  • Preparing property agreements
  • Compliance Monitoring
  • Grounds Maintenance
  • Preventive Maintenance
  • Software Utilization
  • Apartment Maintenance
  • Work order monitoring
  • Unit vacancies
  • Parking operations
  • Debt control
  • Eviction notices
  • Customer Relations
  • Clear Communication
  • Data Entry
  • Critical Thinking
  • Relationship Building
  • Client Relations
  • Decision-Making
  • Microsoft Office
  • Property Showing
  • Administrative Leadership
  • Creative and Adaptable
  • Sales and Marketing
  • Monthly Fee and Payment Collection
  • Grounds and Facility Inspection
  • Maintenance Management
  • Disturbance Handling
  • Complaints Investigation
  • Property Marketing
  • Violation Resolution

Timeline

Property Manager

Diamond Self Storage Management LLC
04.2019 - Current

Lead Kennel Tech

Tails of Texas
05.2017 - 01.2019

Sales Associate

Jc Penny
06.2016 - 12.2016

GED -

Home School
Courtney Ebers