Courtney Gordon

I have spent the last 5 years helping people plan wonderful trips. Using great customer service and educating myself on locations.

• Coordinated travel itineraries based on client preferences and budget requirements.
• Researched and booked accommodations, transportation, and activities for diverse clientele.
• Provided exceptional customer service by addressing inquiries and resolving issues promptly.
• Developed tailored travel packages to enhance client experience and satisfaction.
• Arranged travel accommodations for groups, couples, executives, and special needs clients.
• Designed personalized vacation experiences based on thorough understanding of each client''s interests, budget constraints, and desired outcomes.
• Improved overall revenue by upselling additional services such as excursions, insurance, and upgraded accommodations when appropriate.
• Increased repeat business with exceptional customer service and follow-up communication.

• Consulted with clients to determine preferences, ensuring satisfaction with final results.
• Stayed updated on current trends and techniques, applying knowledge to improve styling services.
• Managed appointment schedules efficiently, optimizing time management for client service delivery.
• Developed strong relationships with clients, leading to increased repeat business and referrals.
• Provided excellent customer service by attentively listening to client needs and addressing concerns promptly.
• Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.

Worked with a couple of wonderful families through college before starting my own family.

• Provided attentive care and supervision for children, ensuring safety and well-being during daily activities.
• Maintained organized schedules to balance playtime, meals, and rest periods effectively.
• Adapted childcare strategies based on individual child needs and developmental stages.