Courtney Kaczorowski
Menasha,WI
Summary
Achieved industry-leading customer and revenue growth by leveraging top-notch abilities in networking and lead development. Demonstrated success in converting prospects into customers, servicing accounts and maintaining consistent sales levels. Skilled relationship-builder, communicator and multitasker.
Overview
14
14
years of professional experience
Work History
Inside Sales Representative
EuroPharma Terry Naturally
Green Bay, WI
05.2018 - Current
- Answered customers' questions regarding products, prices and availability.
- Managed friendly and professional customer interactions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Determined needs, delivered solutions and overcame objections through consultative selling skills.
- Exceeded targeted sales goals through continuous pursuit of new sales opportunities and expert closing of customer deals.
- Used CRM software to maintain detailed contact logs and account records.
- Maintain base of $2.3 million year and make 30+ phone calls daily with 2+ hours of phone time.
Front Office Staff Member
Dental Arts Associates of Green Bay
Green Bay, WI
03.2017 - 05.2018
- Completed clerical tasks such as filing, copying and distributing mail.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Executed record filing system to improve document organization and management.
- Interacted with Patients by phone, email or in-person to provide information.
Practice Team Lead
Forward Dental
Green Bay, WI
10.2014 - 03.2017
- Coached team members in techniques necessary to complete job tasks.
- Trained new team members by relaying information on company procedures and safety requirements.
- Worked different stations to provide optimal coverage and meet production goals.
- Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
Outside Sales Account Manager
Dental Tech Designs
De Pere, WI
08.2013 - 10.2014
- Established new accounts through cold calling and personal visits to potential customers.
- Contacted new and existing customers to discuss ways to meet needs through specific products and services.
- Built strong client rapport to establish diversified network of connections.
- Utilized in-depth understanding of strategic sales processes to increase revenue.
- Maintained base and upgraded customers networking system from XP to Windows 7 to make sure Offices were compliant with HIPAA.
Inside Sales Account Manager
Darby Dental Supply, Wisconsin Street De Pere, WI 54115, Base
De Pere, WI
11.2011 - 08.2013
- Attained sales quotas consistently through tenacious dedication to always seeking new business and efficiently closing sales.
- Adjusted sales strategies to recapture flagging market segments proactively identified through consistent tracking.
- Developed exceptional rapport with customers to build trust and create value through guided buying decisions.
- Incorporated new products seamlessly and integrated offerings into routine sales calls.
- Generated $1.2 Million in Sales year.
Inside Sales Account Manager
Dental Health Products, Inc
Sugar Bush, New Franken WI
10.2009 - 11.2011
- Attained sales quotas consistently through tenacious dedication to always seeking new business and efficiently closing sales.
- Adjusted sales strategies to recapture flagging market segments proactively identified through consistent tracking.
- Developed exceptional rapport with customers to build trust and create value through guided buying decisions.
- Incorporated new products seamlessly and integrated offerings into routine sales calls.
- Started at $0 and built clientele base up to $500,000.00/year.
- Cold Called 80-100 prospects daily.
Crown and Bridge
Lord’s Dental Studio
De Pere, WI
06.2008 - 10.2009
- Read prescriptions and specifications and examined models and impressions in order to determine design of dental products to be constructed.
- Completed detailed models of patients' mouths to create accurate devices.
- Constructed artificial metal and porcelain teeth with attractive finishes and durable frameworks.
- Completed extensive wear tests to assess designs for long-term durability.
- Placed tooth models on apparatus mimicking bites and movement of patients' jaw to evaluate functionality of models.
Education
Medical Sales Representatives Certificate -
National Association of Medical Staff Services
Austin, TX2011
80-hour course -
Weekend Dental Assistant School, Educational Approval Board of Wisconsin
Appleton, WI2008
High School Diploma -
Freedom Senior High School
Freedom, WI2007
Skills
- Sales and Marketing Initiatives
- Opportunity Identification
- Revenue Forecasting
- Overcoming Objections
- Cross-Selling and Upselling
- Time Management/Punctuality
- Lead Qualification
- Cold Calling
- Salesforce CRM
- Attention to Detail
- Creative Solutions
- Self Motivated
Timeline
Inside Sales Representative
EuroPharma Terry Naturally
05.2018 - Current
Front Office Staff Member
Dental Arts Associates of Green Bay
03.2017 - 05.2018
Practice Team Lead
Forward Dental
10.2014 - 03.2017
Outside Sales Account Manager
Dental Tech Designs
08.2013 - 10.2014
Inside Sales Account Manager
Darby Dental Supply, Wisconsin Street De Pere, WI 54115, Base
11.2011 - 08.2013
Inside Sales Account Manager
Dental Health Products, Inc
10.2009 - 11.2011
Crown and Bridge
Lord’s Dental Studio
06.2008 - 10.2009
Medical Sales Representatives Certificate -
National Association of Medical Staff Services
80-hour course -
Weekend Dental Assistant School, Educational Approval Board of Wisconsin
High School Diploma -
Freedom Senior High School
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