Courtney Smith
Denver,CO
Summary
Proven catering professional prepared to excel in sales and client relationship management. Extensive experience in crafting tailored catering solutions and driving client satisfaction through detailed event planning. Known for excellent collaboration skills and results-driven approach, with knack for adapting to changing requirements and delivering top-notch service.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Catering Sales Manager
Sage Hospitality
09.2023 - Current
- Increased event bookings by developing and implementing effective catering sales strategies.
- Organized corporate meetings, special events and social occasions to satisfy client requirements and increase facility revenues.
- Performed service and menu upgrades and upselling activities to meet predetermined revenue objectives.
- Exceeded both quarterly and annual sales goals.
Catering and Events Manager
Austin Public Library
07.2021 - 08.2023
- Event management from conception to completion
- Financial stewardship & budget reconciliation
- Custom experiences delivered through relational-based client management Inventory management for the entire events program
- Coordinated with top-tier clients like the City of Austin and South by Southwest
- Mentored junior staff members, increasing overall team performance and job satisfaction up to 50 staff members
- Developed strong relationships with vendors, resulting in cost savings and reliable services.
- Collaborated closely with culinary teams to create customized menus that delighted guests while adhering to dietary restrictions.
Events Manager
Easy Tiger
11.2020 - 05.2021
- Managed administrative logistics of events planning, event booking, and event promotions.
- Delivered exceptional customer service to attendees, addressing concerns promptly and professionally.
- Ensured smooth event transition with thorough pre-event walkthroughs and detailed day-of coordination efforts.
- Hired and cross-trained staff members for various event-specific functions and assessed employees' understanding of associated processes and procedures.
Catering Sales Manager
Remington Hotels
02.2019 - 03.2020
- Responsible for prospecting and closing new accounts
- Maximized 130k revenue with creative approaches to account procurement
- Created 30-60-90 day forecasts to improve budgeting
- Creating proposals and contracts, overseeing accuracy with billing
- Networked with 40+ artists and vendors to grow resource pool Planned and executed more than 200 private and corporate events
Education
Associate of Arts - Hospitality
Austin Community College
Austin, TXSkills
- Strong negotiation skills
- Food presentation
- Event planning proficiency
- Onsite execution
- Menu development
- Creativity and innovation
Certification
- Salesforce Certified Administrator - Salesforce.
- First Aid Certification
- ServSafe Food Handler's Certification
Timeline
Catering Sales Manager
Sage Hospitality
09.2023 - Current
Catering and Events Manager
Austin Public Library
07.2021 - 08.2023
Events Manager
Easy Tiger
11.2020 - 05.2021
Catering Sales Manager
Remington Hotels
02.2019 - 03.2020
Associate of Arts - Hospitality
Austin Community College
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