Coya Newson
Summary
Highly motivated, beauty-loving customer service professional with 10 years of customer-facing experience. Strong background in creating exceptional customer experiences, communicating effectively, and supporting team performance in fast-paced environments. Dependable and detail-oriented with demonstrated leadership, problem-solving, and accountability. Passionate about beauty, skincare, product discovery, and helping customers find products suited to their individual needs. Seeking to contribute to a customer-first mindset to provide excellent service as a Sephora consultant.
Overview
12
12
years of professional experience
Work History
Crew Member
Hiboy Drive-in
02.2015 - Current
- Deliver exceptional customer service by creating welcoming, personalized, and efficient experiences for customers.
- Maintained accuracy and professionalism while managing multiple responsibilities in fast-paced environment, contributing to positive customer experiences.
- Supported daily operations by effectively communicating with coworkers and assisting workflow during busy periods to enhance team efficiency.
- Trained and supported new employees, demonstrating workplace procedures and customer service expectations to ensure smooth onboarding.
- Trusted to perform opening and closing duties, demonstrating accountability, reliability, and independent judgment.
Operator
Lake City Army Ammunition Plant
01.2025 - 10.2025
- Produced quality bullet primers in compliance with established procedures, safety requirements, and quality standards to ensure product integrity.
- Demonstrated accountability and teamwork, effectively meeting established workplace expectations.
- Adapted to new processes and responsibilities while maintaining productivity and accuracy.
Nursing Assistant
Saint Luke's North Hospital
01.2023 - 08.2024
- Provided compassionate and professional support to diverse patient populations in a fast-paced acute-care environment.
- Established trust and positive relationships through attentive communication and personalized service, enhancing patient experience.
- Collaborated with patients, families, nurses, and interdisciplinary team members to support daily needs.
Patient Care Technician
Research Medical Center
04.2021 - 12.2021
- Provided attentive, professional support to diverse patient populations, improving patient satisfaction in acute-care environment.
- Coordinated communication between patients and healthcare team members, creating a compassionate, service-oriented atmosphere.
- Measured vital signs and reported changes to Research Medical Center care teams.
Education
Associate of Arts Degree -
Metropolitan Community College
Kansas City, MOHigh School Diploma -
Van Horn High School
Independence, MOSkills
- Customer Service
- Beauty and Skincare
- Attention to detail
- Team collaboration
- Adaptability
- Fast and efficient
BEAUTY & PRODUCT EXPERIENCE
Passionate about beauty, skincare, and discovering new products and brands. I regularly assist friends and family with selecting beauty, skincare, and personal-care products based on individual preferences, needs, and desired results. I maintain a strong interest in beauty trends, product benefits, and helping others find products that support their personal goals. I have a genuine enthusiasm for creating personalized, welcoming, and supportive customer experiences.
Timeline
Operator
Lake City Army Ammunition Plant
01.2025 - 10.2025
Nursing Assistant
Saint Luke's North Hospital
01.2023 - 08.2024
Patient Care Technician
Research Medical Center
04.2021 - 12.2021
Crew Member
Hiboy Drive-in
02.2015 - Current
Associate of Arts Degree -
Metropolitan Community College
High School Diploma -
Van Horn High School