Craig Polette
St Louis,MO
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving everyone a positive and memorable experience.
Overview
8
8
years of professional experience
Work History
Guest Service Representative
St. Louis City S.C.
St Louis, Missouri
10.2021 - Current
- Greeted guests and provided information regarding services, amenities, game day information.
- Assisted guests with check-ins, ticket scanning, and giveaway distribution.
- Maintained cleanliness of CityPark
- Promoted high level of guest satisfaction through genuine, enthusiastic and friendly interactions.
- Answered questions from guests about events, venues, times..
- Attended staff meetings regularly to discuss improvements in customer service procedures.
- Guest Experience Committee Member
Production Worker
Gus’ Pretzels
St Louis, MO
08.2016 - Current
- Produced Product periodically throughout work hours.
- Loaded and unloaded deliveries, restocking periodically.
- Customer service, answering the phone and taking orders.
- Reported any issues to supervisor immediately for resolution.
- Cleaned up work area at end of shift to maintain safe working environment.
Intramural Sports Supervisor
Southeast Missouri State University Rec. Services
Cape Girardeau, Missouri
01.2018 - 03.2020
- Organized and administered intramural sports programs for students.
- Scheduled facility usage for sports and supervised the setup of equipment sport.
- Maintained records of team rosters, schedules, scores, standings, awards.
- Awarded points, verified score calculations and communicated results to teams.
Education
Some College (No Degree) - Sports Management
Southeast Missouri State University
Cape Girardeau, MOSkills
- Customer Service
- Guest Relations
- Flexible Schedule
- Issue Resolution
- Guest Orientation
- Courteous and professional demeanor
- Guest and client satisfaction
- Team Management
Timeline
Guest Service Representative
St. Louis City S.C.
10.2021 - Current
Intramural Sports Supervisor
Southeast Missouri State University Rec. Services
01.2018 - 03.2020
Production Worker
Gus’ Pretzels
08.2016 - Current
Some College (No Degree) - Sports Management
Southeast Missouri State University
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