Craig Shoffer
Sylvania,Ohio
Summary
Customer-oriented sales professional with 38 years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development and revealing customer needs to deliver solutions. Detailed Sales Representative well-known for turning problem accounts into long-term customers. Reliable and quick-paced. Proponent of team-based sales efforts. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
37
37
years of professional experience
Work History
Sales Representative
360 DigiLab
11.2019 - 02.2023
Outside sales representative responsible for the growth of current account sales along with new account acquisition.
Director of Practice Solutions
Dental Services Group
11.1985 - 10.2019
- Increased client satisfaction by implementing tailored solutions and addressing their unique business needs.
- Developed long-term relationships with key clients, leading to repeat business and increased revenue.
- Streamlined communication between sales and technical teams, improving overall project efficiency.
- Managed a diverse portfolio of projects, ensuring timely delivery and exceptional quality for each client engagement.
- Led the successful implementation of strategic initiatives, resulting in improved customer retention rates.
- Conducted regular client reviews to assess progress, address concerns, and identify new opportunities for growth.
- Delivered outstanding results with proactive problem-solving techniques and clear communication strategies.
- Aligned product offerings with client goals to drive mutually beneficial outcomes for all stakeholders involved.
Education
Associate of Arts - Marketing
University of Toledo
Toledo, OH06.1985
Skills
- Business Development
- Customer Needs Assessment
- Proposal Development
- Customer Service
- Sales Closing
- Product Promotion
- Product and Service Knowledge
- Product Management and Pricing
- Problem-Solving Strengths
- B2B Sales
- Inside and Outside Sales
- Sales Expertise
- Prospecting Skills
- Expense Reporting
- Customer Retention Abilities
- Post-Sales Support
- Onsite Product Demonstrations
- Key Account Generation
- Consultative Selling Techniques
- Revenue Generation
- Information Updates
- Interpersonal Communication Skills
- Technological Knowledge
- Promotional Campaigns
- Performance Improvement
Affiliations
- Enjoy sports activities
- Traveling
- Family Time
Family Time
Sports Minded
Completing Home projects
Travel
New Experiences
Timeline
Sales Representative
360 DigiLab
11.2019 - 02.2023
Director of Practice Solutions
Dental Services Group
11.1985 - 10.2019
Associate of Arts - Marketing
University of Toledo
Similar Profiles
Lauren VickersLauren Vickers
Data Entry Specialist at 360 DigilabData Entry Specialist at 360 Digilab
Mohammed Aqib ZainMohammed Aqib Zain
Associate Engineer Specialist at TDCX Digilab India Private LimitedAssociate Engineer Specialist at TDCX Digilab India Private Limited
Dolly EvenjilenaDolly Evenjilena
Sales Development Associate at TDCX Digilab India Pvt LtdSales Development Associate at TDCX Digilab India Pvt Ltd
COREY RIGHTNOWARCOREY RIGHTNOWAR
Production Technician II at First SolarProduction Technician II at First Solar
Jade GoodJade Good
Intern at Hylant InsuranceIntern at Hylant Insurance