Waking up in new places, scuba diving in coral reefs, trekking with my dogs, watching a good scary movie, and space!
Craig Smith
Summary
Accomplished Loan Officer with proven track record of closing over $100 million in funded loan volume. Adept in building customer base and exceeding business goals. Well-versed in loan products and customer engagement strategies. Pursues opportunities to build connections, increase revenue and cement loyalty.
Overview
4
4
years of professional experience
Work History
Mortgage Loan Officer
Mortgage Solutions Financial
08.2021 - Current
- Customer Acquisition - Originated new and repeat business from referral partners, prospected new clients, and maintained existing accounts.
- Business Development - Developed and maintained relationships with customers, realtors, and other third parties.
- Solution Selling - Negotiated loan terms and conditions with customers to secure best win-win deals.
- Contract Negotiations - Negotiated with multiple stakeholders to ensure optimal outcomes and successful closings.
- Problem Solving - Proactively identified solutions for complex credit and contractual crisis to ensure successful outcomes.
Mortgage Loan Officer
Colten Mortgage
07.2020 - 07.2021
- Assisted clients in selecting correct loan product and terms to meet needs and financial goals.
- Worked with underwriters to fix application problems and resolve issues.
- Explained different types of loans pertaining to client situations.
- Fielded customer complaints and provided solutions.
- Participated in industry events and conferences to build relationships and gain market intelligence.
- Developed extensive network of referral partners to source new mortgage loan opportunities.
- Analyzed loan applications and credit reports to determine loan eligibility and risk level.
Education
Bachelor of Arts - Anthropology
University of California, Santa Barbara
Santa Barbara, CA03-2015
Skills
- Relationship selling
- Financial analysis
- Negotiation tactics
- Strategic Partnerships
- Sales development
- Product Knowledge
Interests
Timeline
Mortgage Loan Officer
Mortgage Solutions Financial
08.2021 - Current
Mortgage Loan Officer
Colten Mortgage
07.2020 - 07.2021
Bachelor of Arts - Anthropology
University of California, Santa Barbara
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